Senior Business Systems Analyst
hace 2 semanas
We are seeking a Senior Business Systems Analyst to join our Experian Partner Solutions team. As a key member of our team, you will work closely with IT Operations, Business Operations, and Product Development to drive operational improvements and platform stability.
Key responsibilities include:
- Driving detailed conversations on operational improvements, gap analysis, and platform stability
- Gathering, analyzing, and documenting systems through interviews, observation sessions, and workflow process analysis
- Leading continuous improvement initiatives to define improvements to business and operational processes
- Authoring end-to-end data flows and identifying gaps in documentation and monitoring with a customer-centric approach
- Providing white-glove service to top clients by creating, utilizing, and reporting on data trends to ensure successful service delivery and product stability
Requirements
Required skills include:
- Adept in SQL, Excel, and data tables (AWS Redshift, Python, DynamoDB experience a plus)
- Solid knowledge in Agile software tools (e.g. Jira) and methodologies
- Strong technical acumen, curiosity, and familiarity with new technologies, APIs, and databases
- Experience with complex direct-to-consumer products and systems
- Self-motivated with close attention to detail, analytical focus, and problem-solving skills
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