Business Process Analyst

hace 1 día


San José, San José, Costa Rica Ntt Data A tiempo completo

We are seeking a Business Process Analyst to join our team in Escazu, San Jose, Costa Rica. Estimated salary: $65,000 - $85,000 per year.

**Job Description**

The successful candidate will work on assignments where independent judgment is required in resolving problems and making recommendations. Responsibilities include:

  • Determining research methods, identifying appropriate source materials, and preparing standard and complex documents at the request of operating units served.
  • Risk & Control (R&C) in the IT area, including coordination of the Manager Control Assessment (MCA) for the IT area and its alignment with local and regional teams.
  • Identifying key controls in IT processes, executing controls related to the IT area, and monitoring their results.
  • Providing support to the IT area in regulatory compliance, including SUGEF Regulations.

**Required Skills and Qualifications**

The ideal candidate will have:

  • Experience managing audit processes, record management, and MCA.
  • Knowledge and experience in ITIL v4 and COBIT 5 or COBIT 2019.
  • Depth knowledge in administrative and organizational processes.
  • Proficient writing, analytical, and problem-solving skills.
  • Good client service skills, organization, and time management skills.
  • Demonstrated ability to drive continuous improvement and solve problems in a team environment.

**About NTT DATA Services**

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran status, or marital status.



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