Order Management Specialist

hace 3 días


San José, San José, Costa Rica Emerson A tiempo completo

**Job Summary:**

We are seeking a highly skilled Order Management Specialist to join our team at Emerson Automations Solution Latin America. As an Order Management Specialist, you will be responsible for the accurate and timely processing of customer purchase orders and order-related activities and requests.

**Key Responsibilities:**

  • Receive, review, and process customer purchase orders and accurately upload, enter, and book the related order in business systems.
  • Using established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it.
  • Act as the primary contact for customers through different communications channels, working closely with the inside sales, sales force, factories, and other quote-to-cash teams.

**Requirements:**

  • Bachelor's degree in Accounting, Business Administration, Finance, Engineering, or any equivalent experience is preferred.
  • High school diploma is required.
  • Has at least 2 years of combined experience in customer service, planning, or project management/coordination.
  • Prior experience interacting with customers and/or the sales force at any capacity.
  • Solid keyboard skills and a strong proficiency for using Windows & MS Office applications is a must.

**What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive work environment.


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