Purchase Order Specialist II

hace 1 día


San José, San José, Costa Rica Emerson A tiempo completo

**Job Overview**

We are seeking a highly organized and detail-oriented Order Manager Specialist I to join our team at Emerson. In this role, you will be responsible for receiving, reviewing and processing customer purchase orders in a timely and accurate manner.

Main Responsibilities:

  1. Order Processing: Receive, review and process customer purchase orders, ensuring all information is accurate and complete
  2. Customer Communication: Act as primary contact for customers through various communication channels, providing proactive support and resolving issues promptly
  3. Analysis and Decision Making: Analyze information in systems to make informed decisions that enable timely order delivery and meet customer expectations
  4. Compliance and Quality: Ensure compliance with import/export, contract and government requirements, maintaining high-quality standards throughout the order process
  5. Team Collaboration: Work closely with inside sales, sales force, factories and quote-to-cash teams to ensure seamless order processing and delivery

Essential Skills and Qualifications:

  • Bachelor's degree in Accounting, Business Administration, Finance, Engineering or equivalent experience
  • At least 2 years combined experience in customer service, planning or project management/coordination
  • Prior experience interacting with customers and/or sales force
  • Data entry or related experience
  • Ability to work flexible shift schedule based on business needs

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