Renewals Channel Operations Specialist
hace 1 semana
We are seeking a highly skilled Renewals Channel Operations Specialist to join our team at Palo Alto Networks.
The successful candidate will play a key role in streamlining processes and enabling channel execution to support the growth of our renewals business.
Key Responsibilities:
- Establish case management and SLAs on existing proactive and reactive quote requests
- Drive process improvement on channel quoting
- Monthly ATR visibility for distributors and top channel partners
- Drive operational efficiencies to optimize on time renewal rates
- QBR data preparation and reporting for distributors and top channel partners
- Monthly data preparation of key performance metrics for distribution renewals reviews
- Month-end and quarter-end deal prioritization and tracking of forecasted opportunities with distributors/channel partners
- Channel escalation point for day-to-day sales operations issues related to quoting and ordering
- Develop and maintain renewals quoting FAQ and process guide for distributors
- Provide pipeline/quote reports to support channel execution of renewal sales plays and campaigns
Requirements:
- Strong time management and organizational skills
- Works well in a fast-paced, deadline driven environment
- Metric driven, results-oriented channel experience
- Related experience in quoting / order operations / sales environment
- Proven ability to drive process improvements
- Excellent verbal and written communication skills
- Bachelor's degree or equivalent military experience required
Palo Alto Networks offers a competitive salary range of $80,000 - $110,000 per year, depending on location and experience.
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