Mainframe Infrastructure Operations Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

The Mainframe Infrastructure Operations Specialist plays a vital role in the success of our technology infrastructure, working collaboratively with cross-functional teams to ensure seamless operations and exceptional customer experiences.

**Key Responsibilities:**

- Diagnose and resolve complex technical issues through meticulous troubleshooting and analysis
- Ensure timely completion of data loads and batch processing, minimizing downtime and maximizing efficiency
- Participate in comprehensive testing activities, including the creation and execution of advanced test scripts to guarantee reliability and accuracy
- Execute project plans with precision, meeting deadlines and exceeding expectations
- Collaborate with stakeholders to identify areas for improvement and implement process enhancements
- Utilize strong problem-solving skills to evaluate complex issues, recommend solutions, and implement changes as needed
- Develop and maintain expertise in Mainframe technologies, including OPC, NDM, z/OS, TSO/ISPF, JCL modify, TWS, job demands, IOF, SAR, Syslogs, and jobs outputs
- Possess a deep understanding of system architecture and be able to analyze scenarios to provide expert support on the L1 side
- Stay up-to-date with industry developments and advancements, ensuring Citi remains at the forefront of technology innovation
- Serve as a deputy support resource for team leads and colleagues, providing guidance and assistance as needed

**Requirements and Qualifications:**

- 1-2 years of experience in a Mainframe Technology Environment or similar setting
- Excellent communication skills, enabling effective transmission of technical concepts to both technical and non-technical audiences
- Proven ability to work collaboratively with virtual and in-person teams, manage priorities under pressure, and meet deadlines
- Strong analytical and diagnostic skills, coupled with effective written and verbal communication skills
- Bachelor's/University degree or equivalent experience

**What We Offer:**

A competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. At Citi, we value diversity, equity, and inclusion, and are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.



  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About CitiCiti is a leading global bank with approximately 200 million customer accounts and operations in over 160 countries. Our diverse range of financial products and services cater to consumers, corporations, governments, and institutions. We aim to create economic value that is both responsible and beneficial to our clients.Our technology solutions...

  • Sr Mainframe Associate

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **About Citi**:Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking,...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Description:Citi's enterprise operations support spans the globe, delivering high-quality services while sustaining a large mainframe infrastructure. We require specialists who focus on big-picture goals and customer satisfaction. If you're passionate about technology and willing to bring new ideas, we want to hear from you.Role & Responsibilities:-...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Summary:We are seeking a skilled Mainframe System Support Engineer to join our team. As a critical member of our Enterprise Command Center, you will provide top-notch support for our operations, leveraging your expertise in technology and problem-solving skills. If you're passionate about delivering excellent results and working in a dynamic environment,...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi's Women In Technology program offers a unique opportunity for individuals to develop their skills and knowledge in technology environments.We aim to drive innovation and excellence in our solutions technologies. The role of the Operations Support Specialist involves:Receiving and reviewing input and output dataMaintaining lists, control records, and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi's enterprise operations support, like our customers, spans the globe.Our dedication to them is to deliver the highest quality of service while sustaining one of the largest mainframe infrastructures in the world.That is why we require specialists who are willing to keep the big picture and our goals in focus.Are you passionate about technology?Will you...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Summary: We are seeking an experienced Cloud Infrastructure Specialist to join our team at Citi. As a key member of our infrastructure operations team, you will be responsible for the build, maintenance and operation of our cloud-based infrastructure platforms.Key Responsibilities:Provide technical expertise in cloud infrastructure concepts and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The Mainframe Advanced Support Analyst role is responsible for assisting on running the floor and coordinating BAU activities to run the operation ensuring no gap of service exists.The overall objective is to use Mainframe knowledge, administrative knowledge and identified policies to process data, resolve moderate to high-complexity issues, execute...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Overview:Citi's Enterprise Command Center operates multiple services and technologies, seeking talented technicians to join our Mainframe Team. You will play a key role in providing support for our operations, ensuring Quality Initiatives and Service Level Agreements are met daily.Key Responsibilities:- Perform 1st level support, escalating issues to...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Company Overview:Auxis is a leading provider of cloud-based solutions and services. We are committed to delivering high-quality technology solutions that meet the evolving needs of our clients.About the Role:We are seeking an experienced Cloud Infrastructure Specialist to join our team. As a Cloud Infrastructure Specialist, you will be responsible for...


  • San Francisco, Heredia, Costa Rica Stryker Corporation A tiempo completo

    About the RoleThis is a unique opportunity to join a dynamic team as an IT Infrastructure Specialist. In this role, you will be responsible for ensuring the security and integrity of our IT infrastructure.You will work closely with cross-functional teams to identify and remediate security risks, and develop strategies to prevent future issues.The ideal...


  • San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    **Job Summary**Kyndryl Costa Rica is looking for an experienced Infrastructure Specialist - Citrix to join our team. The successful candidate will be responsible for designing, implementing, and managing Citrix environments, as well as providing expert-level support for end-users.Responsibilities include troubleshooting and resolving complex Citrix issues,...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    We are looking for a Network Infrastructure Specialist to join our team at Hewlett Packard Enterprise.This role involves working on complex problems requiring in-depth fault analysis and troubleshooting, and formulating technical action plans for analyzing and resolving problems.The successful candidate will have:Bachelor's or Master's degree in Mechanical,...


  • San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

    We are looking for an experienced IT Infrastructure Specialist to join our team at Kyndryl. As a key member of our infrastructure team, you will be responsible for designing, building, and managing mission-critical technology systems that the world depends on every day.The ideal candidate will have a strong background in Linux system administration, with...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About CitiCiti is a leading global bank with approximately 200 million customer accounts and operations in more than 160 countries and jurisdictions.Our business encompasses consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.


  • San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

    558402BR**Why Kyndryl**Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them.We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong.Our people are actively...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewWe are seeking a skilled Technical Operations Specialist to join our team at Citi. As a Technical Operations Specialist, you will be responsible for recognizing problems, researching issues, and completing complex resolutions under minimal supervision. You will also regularly exchange information with the team and clients.Key Responsibilities*...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job OverviewWe are seeking a highly skilled Financial Operations Specialist to join our Experian Health team in North America. As a key member of our finance team, you will be responsible for providing critical support in financial planning, analysis, and operations.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is seeking an experienced Application Database Infrastructure Specialist to join its Platform Services Team. The successful candidate will be responsible for designing, implementing, and optimizing database structures that align with application requirements.Key Responsibilities:Manage and maintain the organization's application databases, ensuring...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **About Us**Experian is a global information services company that unlocks the power of data to create opportunities for consumers, businesses, and society.We are proud to be named one of the 100 Best Companies to Work For by FORTUNE and one of the World's Most Innovative Companies by Forbes Magazine.We prioritize our culture and look for people who share...