Infrastructure Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

**Job Summary**

Kyndryl Costa Rica is looking for an experienced Infrastructure Specialist - Citrix to join our team. The successful candidate will be responsible for designing, implementing, and managing Citrix environments, as well as providing expert-level support for end-users.

Responsibilities include troubleshooting and resolving complex Citrix issues, performing daily administration and maintenance tasks, and developing plans for deploying and administering virtual machines and images.

Additionally, the successful candidate will be expected to monitor system performance, ensure system availability and reliability, and utilize Azure Site Recovery for disaster recovery failover.

Requirements:

  • 2+ years of experience supporting end-users and providing tier 2/3 incident ticket support for Citrix / AVD environments
  • Strong understanding of VDI infrastructure layers, including networking, storage, and virtualization platforms
  • Excellent knowledge of Citrix technologies, including XenApp, XenDesktop, NetScaler, Storefront, Firewalls, and other supporting technologies
  • Azure Cloud experience
  • Strong understanding of architectural dependencies of a VDI environment

Preferred qualifications include experience with Azure Active Directory, Group Policy Design & Architecture, and performance monitoring and alerting for cloud workload instances.



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