Sales Operations Analyst

hace 7 días


San José, San José, Costa Rica Intel A tiempo completo

Company Overview

In Intel's Sales and Marketing (SMG) organization, we work with global customers and partners to solve critical business problems with Intel-based technology solutions. Our team focuses on amplifying the customer voice and delivering solutions that accelerate their business.

We operate across various industries, including retail, enterprise, government, cloud services, and healthcare. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Job Description

The Sales Operations Analyst will partner closely with the Business Unit team to enable and support Order to Cash transactions globally for current software offerings, new software support, and software warranty extensions. This role requires close collaboration with customers and stakeholders in multiple locations globally.

The analyst will support order to cash process, ensuring customer setup activities are effectively managed through product invoicing, product return coordination, product quoting, and support case resolution through Salesforce. They will also engage as a primary input into a strategic taskforce that will work to define scalable business models and capabilities required to grow and support the Business Unit.

Required Skills and Qualifications

  • Excellent Communication and Collaboration Skills: The ability to think globally and recognize Regional GTMO Operations impacts is essential.
  • Data Analysis and Synthesis: The ability to synthesize complex data into clear, actionable conclusions is vital.
  • Problem-Solving and Risk Management: A can-do approach and attitude, willingness to take informed risks to achieve desired organization and Intel goals.
  • Business Acumen: Innovative and self-directed, flexible, and able to adapt to change in a challenging environment.

Qualifications

  • Minimum Qualifications: University Bachelor's degree, 2+ years of experience in program or project management experience, 1+ SAP working experience, Advanced working knowledge of Excel.
  • Preferred Qualifications: Bachelor's degree in Business, Supply Chain Operation, or related field.


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