Sales Operations Analyst

hace 2 semanas


San José, San José, Costa Rica Officespace A tiempo completo

About OfficeSpace Software:OfficeSpace is the leading platform that helps teams plan, connect, and perform in the hybrid workplace.
As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term.
You're a great fit for the role if you're entrepreneurial, passionate, motivated by speed and building prolifically, and an Agentic AI early adopter.
As a Director of Demand Generation, you'll work directly with our Content, RevOps, Client, Product Marketing, Sales Development, and AE teams to set and execute strategies that build and accelerate New Logo pipeline across North America and EMEA.About the Role:In this role, you'll analyze key sales metrics, streamline workflows, and collaborate cross-functionally to support revenue growth and operational excellence.
This is an exciting opportunity for a strategic, detail-oriented professional with a passion for sales operations and process improvement in a fast-paced environment.What You'll Do: Data Analysis & Reporting: Proactively analyze sales performance, pipeline health, and conversion trends to uncover actionable insights.
Create and maintain sales dashboards, reports, and KPIs for leadership.
Measure forecast accuracy, win/loss analysis, deal velocity, and other critical metrics to optimize sales strategies.
Provide data-driven recommendations to improve productivity and efficiency across the sales team.
Support weekly, monthly, and quarterly business reviews with key sales insights.
Sales Forecasting & Planning Support: Assist in building accurate sales forecasts by tracking key assumptions, market trends and presenting appropriate information to sales leadership.
Ensure CRM data integrity with regular audits and pipeline reviews, enabling more efficient inspection of the pipeline veracity.
Measure sales initiatives and campaigns, recommending adjustments as needed.
Sales Process Optimization: Maximize Gong and other revenue intelligence tools to improve deal visibility and execution.
Identify and resolve sales cycle bottlenecks to enhance efficiency.
Collaborate with RevOps to streamline sales tools, processes, and systems.
Support the rollout of new sales workflows and automation.
Deal Desk & Pricing: Work with Product, Sales, and Finance to implement pricing updates and new product launches in CRM and CPQ tools.
Collaborate with stakeholders to optimize deal escalation rules and ensure timely execution of non-standard deals Develop and implement process improvements to streamline deal execution and increase win rates.
Cross-Functional Collaboration: Align sales strategies with business goals by working closely with Marketing, Finance, and Product teams.
Provide ongoing support to the sales team, helping resolve operational challenges.
Ad-Hoc Analysis & Special Projects: Conduct special projects to support business priorities and executive decision-making.
Provide on-demand analysis to address emerging opportunities and challenges.
What You'll Bring: Education & Experience: Bachelor's degree in Business, Finance, Marketing, or a related field.
3+ years of experience in sales operations, revenue operations, finance, business analytics or similar role preferably in B2B SaaS or tech.
3+ years supporting sales teams, with knowledge of field sales structures, management, and go-to-market strategies.
Technical & Analytical Skills: Proficiency in Salesforce or other CRMs (e.g., HubSpot, Zoho).
Hands-on experience with revenue intelligence tools (e.g., Gong) and CPQ solutions (e.g., DealHub or similar).
Advanced Excel/Google Sheets skills, with experience analyzing large data sets.
Familiarity with Tableau or other BI tools is a plus.
Communication & Collaboration: Strong communication and presentation skills, with the ability to convey insights clearly to stakeholders at all levels.
Proven ability to work cross-functionally with sales, finance, and operations teams.
Collaborative and team-oriented mindset, with excellent interpersonal skills.
Mindset & Approach: Detail-oriented and self-driven, with the ability to manage multiple priorities.
Continuous improvement mindset, with a passion for process automation and AI-driven solutions.
Proactive problem solver who thrives in fast-paced, evolving environments.  CompensationCanada Salary Range: $70,000 - $90,000  Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.



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