Workforce Analyst

Job Description">The Workforce Optimization Analyst will play a key role in ensuring efficient use of resources and optimal productivity at Amzn Support Srvcs Costa Rica. The successful candidate will analyze data to identify trends and areas for improvement, develop reports to inform decision-making, and implement changes to enhance workflow...

About the RoleWe are seeking a highly skilled Workforce Analyst to join our Support Operations - Workforce Management (WFM) Team at Smartsheet. As a key member of our team, you will be responsible for assisting with running long-term and short-term forecasts to generate daily, weekly, and monthly staffing requirements.Key ResponsibilitiesAssist in...

Smartsheet is seeking change agents to join our Support Operations - Workforce Management (WFM) Team as a **Workforce** **Analyst (Forecasting)**.You have a broad understanding of the Workforce Management function and a proven working knowledge of forecasting, scheduling, and real-time management methodologies.This important role will report to a Manager of...

About Uniform Advantage Brands">As a growing, global organization, we are expanding our operations to Costa Rica. Our Shared Services Center is based in the province of Heredia, but most team members work from home. We're looking for a talented individual to join our team as a Workforce Management Analyst.This role plays a key part in gathering business...

Excellent analytical and mathematical skills.- Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.- Strong numerical and analytical skills- Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances-...

4+ years of WFM/Business Intelligence experience or equivalent- 3+ years of experience in customer support operations- Experience in developing reports and dashboards using OBIEE, SQL, QuickSight or other reporting platforms- Bachelor's degree or significant college course work, or preferably in Engineering, Business Administration, Mathematics, Science or...

Excellent analytical and mathematical skills.- Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.- Strong numerical and analytical skills- Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances-...

About Our Team">Our team is dedicated to providing exceptional customer service and support to our clients. We're a collaborative and fast-paced environment that thrives on innovation and creativity.">Job Summary">We're seeking a highly skilled Workforce Management (WFM) professional to join our team as a Workforce Analyst for SEPO Vertical. In this role,...

**ABOUT UA/UNIFORM ADVANTAGE BRANDS*****As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020.While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working...

OverviewAt Amazon Support Services Costa Rica Srl, we are committed to delivering exceptional customer experiences. We seek a skilled and motivated individual to join our team as a Workforce Analyst.About the RoleThis role is part of our efforts to optimize workforce management in our contact centers. The successful candidate will be responsible for...

Bill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedThe Workforce Management Real Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership, and our...

Excellent analytical and mathematical skills.- Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.- Strong numerical and analytical skills- Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances-...

Company Overview">At Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people who share our passion for delivering best-in-class Customer Experience.">Job Description">We are seeking a highly skilled Workforce Management (WFM) professional to join our team as a Workforce Analyst...

At Amzn Support Srvcs Costa Rica, we are committed to delivering exceptional customer experiences. As a Workforce Analyst for BPBO Vertical, you will play a critical role in achieving this goal.Key Responsibilities:Monitor and report real-time schedule deviations, including breaks, absenteeism, late logins, early logouts, and other non-adherence issues.Work...

About Uniform Advantage Brands">We are a growing, global organization expanding our operations in various regions. Our Shared Services Center in Costa Rica plays a crucial role in supporting our call center operations.Job Summary:">This is an exciting opportunity to join our team as a Workforce Management Analyst. In this role, you will be responsible for...

Overview As Joby is growing rapidly, we are looking for a skilled, hands-on Systems Analyst to join our People team.In this role, you will collaborate closely with various teams, including People, Information Technology, Workforce Development, Legal, and Finance & Accounting, serving as the subject matter expert of Joby's HR technology.Your role will be...

About GenslerGensler is a global architecture, design, and planning firm that creates iconic buildings and public spaces. Our commitment to delivering best-in-class design enhances the human experience.The RoleThis position is ideal for an experienced Business Analyst who wants to join a dynamic team and contribute to informed decision-making across various...

**IRC1053001 CREDIT ANALYST**Our culture believes in _POWERING YOUR POTENTIAL_.We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful...

Role SummaryPfizer's Global Business Services (GBS) Shared Services is a well-established operation that has been in existence since 1997. Initially based in Memphis, Tennessee, the organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. Today, GBS Shared Services boasts a workforce of over...

About Pfizer's Global Business ServicesPfizer's Global Business Services (GBS) Shared Services is a well-established operation with a history spanning over two decades. Established in 1997 in Memphis, Tenn., the organization has expanded its reach to various parts of the world, including Europe, Asia, Latin America, Eastern Europe, and AFME.The GBS Shared...