Tse Workforce Analyst

1+ years of experience as a Workforce management /RTA- Knowledge of managing Real time SLA, aux adherence, Shrinkage management, resource utilization- 1+ year experience of creating reports like SLA Performance, backlog reports and sharing callouts to Leaders.At Amazon, we're working to be the most customer-centric company on earth.We are looking for...

About the RoleWe are seeking a highly skilled Workforce Analyst to join our Support Operations - Workforce Management (WFM) Team at Smartsheet. As a key member of our team, you will be responsible for assisting with running long-term and short-term forecasts to generate daily, weekly, and monthly staffing requirements.Key ResponsibilitiesAssist in...

Smartsheet is seeking change agents to join our Support Operations - Workforce Management (WFM) Team as a **Workforce** **Analyst (Forecasting)**.You have a broad understanding of the Workforce Management function and a proven working knowledge of forecasting, scheduling, and real-time management methodologies.This important role will report to a Manager of...

Excellent analytical and mathematical skills.- Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.- Strong numerical and analytical skills- Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances-...

4+ years of WFM/Business Intelligence experience or equivalent- 3+ years of experience in customer support operations- Experience in developing reports and dashboards using OBIEE, SQL, QuickSight or other reporting platforms- Bachelor's degree or significant college course work, or preferably in Engineering, Business Administration, Mathematics, Science or...

About Our Team">Our team is dedicated to providing exceptional customer service and support to our clients. We're a collaborative and fast-paced environment that thrives on innovation and creativity.">Job Summary">We're seeking a highly skilled Workforce Management (WFM) professional to join our team as a Workforce Analyst for SEPO Vertical. In this role,...

**ABOUT UA/UNIFORM ADVANTAGE BRANDS*****As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020.While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working...

OverviewAt Amazon Support Services Costa Rica Srl, we are committed to delivering exceptional customer experiences. We seek a skilled and motivated individual to join our team as a Workforce Analyst.About the RoleThis role is part of our efforts to optimize workforce management in our contact centers. The successful candidate will be responsible for...

Job SummaryWe are seeking a talented and motivated individual to join our team as a Workforce Analyst for our STAR Vertical. As a key member of our leadership team, you will be responsible for real-time monitoring and reporting of schedule deviations, working on tickets related to profile change requests, and preparing daily handoff reports.About the...

Bill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedThe Workforce Management Real Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership, and our...

RequirementsWe are looking for a highly motivated and organized individual to join our team as a Workflow Analyst. The successful candidate will have a strong understanding of workforce management programs and ACD systems.Experience with workflow management programs and ACD systemsStrong analytical skills and attention to detailAbility to communicate...

Excellent analytical and mathematical skills.- Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers.- Strong numerical and analytical skills- Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances-...

Company Overview">At Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people who share our passion for delivering best-in-class Customer Experience.">Job Description">We are seeking a highly skilled Workforce Management (WFM) professional to join our team as a Workforce Analyst...

At Amzn Support Srvcs Costa Rica, we are committed to delivering exceptional customer experiences. As a Workforce Analyst for BPBO Vertical, you will play a critical role in achieving this goal.Key Responsibilities:Monitor and report real-time schedule deviations, including breaks, absenteeism, late logins, early logouts, and other non-adherence issues.Work...

Bachelor's degree.5+ years' experience in Contact Center Workforce Management position required.2+ Years of experience in people management.Strong contact center industry knowledge gained from roles within complex fast-paced multi-skilled & multi-site environments.Excellent analytical and mathematical skills.Excellent written and verbal communication skills...

Overview As Joby is growing rapidly, we are looking for a skilled, hands-on Systems Analyst to join our People team.In this role, you will collaborate closely with various teams, including People, Information Technology, Workforce Development, Legal, and Finance & Accounting, serving as the subject matter expert of Joby's HR technology.Your role will be...

About GenslerGensler is a global architecture, design, and planning firm that creates iconic buildings and public spaces. Our commitment to delivering best-in-class design enhances the human experience.The RoleThis position is ideal for an experienced Business Analyst who wants to join a dynamic team and contribute to informed decision-making across various...

**IRC1053001 CREDIT ANALYST**Our culture believes in _POWERING YOUR POTENTIAL_.We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful...

About Pfizer's Global Business ServicesPfizer's Global Business Services (GBS) Shared Services is a well-established operation with a history spanning over two decades. Established in 1997 in Memphis, Tenn., the organization has expanded its reach to various parts of the world, including Europe, Asia, Latin America, Eastern Europe, and AFME.The GBS Shared...

At JLL, we believe that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. As a Data Analyst, you will be part of a dynamic team driving business growth and improvement.Key Accountabilities:You will be responsible for creating and maintaining data entry tools, reports, and dashboards using various...