Customer Success Strategist

hace 5 días


San José, San José, Costa Rica Zscaler A tiempo completo

What We Do

Zscaler is a SaaS company that helps businesses achieve success in the cloud by providing cloud security solutions that are easy to use and effective.

We have been a leader in Gartner's MQ for 10 consecutive years and have helped shape the emerging SASE category.

Our Mission

We aim to make cloud security simple, secure, and scalable for all businesses.

Job Responsibilities

  • Drive customer success, optimization, and upsell of new business opportunities for North America
  • Nurture existing customers to become Brand Ambassadors
  • Deliver Service Review presentations Onsite to align Zscaler services with customer business initiatives and priorities
  • Showcase fundamental understanding of Zscaler's technology and articulate the advantages of our solution against competitors
  • Meet and exceed daily and weekly call goals for providing touchpoints for existing customers
  • Work closely with Account Sales teams to help with Upsell/Cross-sell opportunities in existing customers

Requirements

  • Understanding of Security fundamentals such as Firewalls, Proxies and Web Security Gateways
  • Familiarity with Network Architectures and network routing concepts
  • Motivated self-starter with competitive personality and strong attention to detail
  • Ability to work in a fast-paced, goal-oriented high-growth sales environment
  • Strong communication and interpersonal skills

Why Join Us?

We celebrate diversity and are committed to creating an inclusive environment for all employees.



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