Dispute Resolution Specialist

hace 1 semana


Alajuela, Alajuela, Costa Rica Gsk A tiempo completo

In this exciting new chapter for GSK Consumer Healthcare, we're dedicated to becoming a standalone leader in everyday health. As we navigate the challenges posed by the COVID-19 pandemic, our mission has never been more critical. By harnessing the power of trusted science and human understanding behind iconic brands like Sensodyne, Voltaren, and Centrum, we're poised to make a meaningful difference in people's lives and drive sustainable business growth.

This pivotal role offers you the chance to take ownership of key responsibilities that directly impact your career progression, including:

  • Collaborating closely with internal teams to resolve complex customer queries
  • Effectively processing and analyzing invoices/deductions claims to ensure accuracy and efficiency
  • Developing and implementing comprehensive accounting processes for disputes and claims within Latin American markets
  • Analyzing claim/disputes reports to provide data-driven insights and support informed decision-making
  • Identifying areas for process improvement and proposing actionable recommendations
  • Maintaining rigorous business controls through meticulous review, analysis, and verification

We're looking for talented professionals who embody the following qualities:

  • Pursuing or have completed advanced studies in Business Administration, Accounting, Finance, Industrial Engineering, or related fields
  • Minimum 1-year experience working in dispute resolution or accounts receivable within a shared service environment
  • Strong English language skills (Basic-Intermediate level)
  • Proficiency in Microsoft Office, particularly Excel
  • Familiarity with SAP

Inclusion and diversity are essential to our success at CH. We foster an inclusive environment where everyone feels valued, respected, and empowered to grow professionally and personally. As an equal opportunities employer, we adhere to fair employment practices and welcome applicants from diverse backgrounds.



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