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Career Opportunities
Join us at Microsoft Corporation as a Technical Support Engineering specialist and contribute to shaping the future of customer experience. As a member of our CEnS organization, you will work closely with cross-functional teams to deliver exceptional support experiences that drive customer satisfaction and loyalty.
Responsibilities
- Lead or participate in building communities with peer delivery roles.
- Collaborate with Product Engineering teams, Services, Support, and Regions to drive technical collaboration and engagement.
- Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer and engineer experience.
Requirements
- English language proficiency (reading, writing, and speaking).
- Strong troubleshooting and problem-solving skills involving multiple technologies in a team environment.
- Ability to meet Microsoft security screening requirements.
