Operations Optimization Specialist
hace 2 semanas
At Uber, we're building technology to connect people with what they want, when and where they want it. Our Operations team empowers regional and local teams through insights, analysis, and thought leadership.
The Courier and Marketplace Operations Coordinator role is a strategic position dedicated to optimize processes for the Eats Business in Central America, focused on improving operational KPIs related to Couriers in our Uber Eats Marketplace. As a key member of the Operations team, you'll be constantly seeking solutions for your Region.
You will ensure data-driven decision making by analyzing data, crafting, collecting, and incorporating as much data about operations as possible to supervise performance and find opportunities to improve. You'll build analytical frameworks and operational models to enable constant improvement of our Marketplace.
We need to build and constantly optimize our own marketplace processes to ensure outstanding operation and economics. You'll work closely with operational teams to improve Courier, Eater, and Merchant experiences. Your processes and projects will directly contribute to business growth.
To succeed in this role, you'll need:
- English and Spanish professional proficiency
- At least 2 years of experience in similar positions
- Critical thinking and analytical rigor, dealing with data (reports, experiments, pricing models) and scaling processes
- Experience with data-based decision-making
- Strong Excel skills, other database experience helpful
- Comfortable learning and using new software tools (e.g SQL)
Based on market standards, the estimated salary for this role in Central America is approximately $60,000 - $80,000 per year, depending on experience and qualifications.
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