Procure to Pay Analyst Lead
hace 7 días
About Us
Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues.
Job Overview
The Procure to Pay Analyst will be responsible for conducting key procure-to-pay activities such as handling escalations, solving conflicts for P2P accounts, and troubleshooting purchase requisitions, purchase orders, vendor master data, and invoices/credits cases. This role requires managing a high volume of requests, supporting the Markets, and working alongside stakeholders to provide excellent customer service in an accurate timeframe.
Key Responsibilities
- Organize own workload, prioritizing and proactively following up on outstanding items.
- Maintain and exceed metrics and goals.
- Identify and implement process improvements that align with our Digital Finance strategy.
- Demonstrate strong analytical and process management skills.
- Support our GBS value proposition by maintaining processes aligned with our delivery model and global standard, adhering to internal controls structures.
- Manage relationships with internal stakeholders and colleagues from diverse backgrounds.
- Ensure timely and proper execution of adequate internal controls.
- Take ownership of every audit request involving his/her processes.
- Keep accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation.
- Assist the management team and other colleagues as needed.
- Work towards and maintain agreed metrics and goals.
- Capable of making basic decisions over daily responsibilities.
- Promptly escalate operative and legal issues to his/her manager.
- Evaluate customer/internal documentation and system information.
- Maintain focus on customer service.
- Communicate effectively with internal and external End users, customers, and vendors.
- Exercise sound judgment abilities.
- Show good understanding of system functionality and processes.
- Possess attention to detail and ability to work with a high degree of accuracy.
- Prepare basic analysis for external accountants and Corporate Audit.
- Participate in organizational committees.
- Deliver internally developed training.
- Seek opportunities to be mentored by others.
- Operational Transformation support including primary processing, issue resolution, and maintaining metrics and goals.
- Demonstrate ownership of personal and professional development.
- Ability to operate independently and remain focused through change or uncertainty.
Required Skills and Qualifications
- Bachelor's degree or in progress in Business, Accounting, or Finance.
- 1-4 years of relevant functional accounting or finance experience.
- Proficiency in PC skills (MS Excel, Word, PowerPoint) required.
- Good written and verbal English communication skills required, any other language if required by the business.
- Portuguese (is a plus).
- Proficient Office, WebEx, and Teams Knowledge.
- Proficient Accounting Finance knowledge.
- Proven experience in multinationals, shared services, or finance-related if applicable.
- Solid ERP system (SAP, ARIBA, MDGs, Service Now, APEX Analytics, Concur) Subject Matter Expert.
- Stakeholders relations.
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