Digital Commerce Manager

hace 4 semanas


San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo
About the Role:

We are seeking a highly skilled IT Digital Commerce Manager to lead our Digital Commerce program, focusing on providing global solutions for our Digital Commerce business capabilities and applications on the SAP Commerce Cloud platform. This is a strategic role that will support the delivery of our rapidly expanding domain and shape the strategic direction in line with our roadmap.

Key Responsibilities:
  • Establish and maintain a strategic IT solution vision, technology roadmap, and principles for our Digital Commerce platforms, aligned to business priorities and value goals.
  • Support delivery of multiple large, complex, cross-functional divisional and global projects, and product releases. Manage tasks, issues, risks, and action items. Ensure the proper use of collaborative, agile processes and remove impediments for the product team.
  • Lead across cross-functional teams to ensure data quality, overall end-to-end process, and positive streamlined user experience. Ensure deliverables meet or exceed service-level expectations for quality, timeliness, performance, and budget.
  • Work collaboratively, effectively, and efficiently with stakeholders to ensure alignment and prioritization of goals and resources across multiple stakeholders, project priorities, and organizational initiatives.
  • Manage platform demand, prioritization, and governance. Maintain a validated systems operations state in accordance with internal Software Validation procedures.
  • Responsible for ongoing support and delivering on future enhancements, monitoring progress and performance, and helping the product team make improvements.
  • Maintain a high level of awareness and understanding of existing and emerging Digital Commerce technologies.
  • Responsible for providing regular updates to IT and business executives regarding the strategic vision and execution status.
  • Responsible for staffing and developing high-performing product teams comprised of scrum masters, analysts, architects, and developers. Devote a significant portion of time to managerial, leadership, and employee development responsibilities.
  • Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
  • Manage relationships with software vendors, and influence their product roadmap. Manage relationships with software implementation and staffing vendors. Negotiate and execute contracts with vendors.
  • Develop and manage to budgets, schedules, and performance standards, and track accountability of the team to objectives. Develop business cases and funding requests for new investments to support business and IT vision and objectives.
Requirements:
  • Bachelor's degree
  • 7+ years of experience in IT
  • Proven ability to deliver IT solutions in a regulated environment, with experience leading large-scale initiatives
  • Understanding of the software development lifecycle and methodologies. Experience with Agile/Scrum delivery practices
  • Experience with eCommerce
  • Well-organized and capable of managing multiple priorities
  • Strong people management experience leading global teams
  • Mentors team members in technology, architecture, and delivery of solutions
  • Proven experience developing and maintaining a strong relationship with IT partners and software vendors
  • Strong written and verbal communication, with the ability to effectively communicate with executive leadership
  • Ability to work in a fast-paced, self-directed, action-oriented environment
  • Self-starter with a strong, proactive work ethic and fast learner
  • Able to work on a team, in person, and in a collaborative virtual setting
  • Desired English level 80% or above
  • Please submit Resume in English.

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