Digital Product Manager

hace 5 días


San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo
About the Role

This is an exciting opportunity for a Digital Product Manager to partner with critical internal members of IT and external members of the business community to maintain and develop the ServiceNow Platform.

Key Responsibilities
  • Lead the resolution of ServiceNow operational issues
  • Assist the ServiceNow Product team in developing the backlog and strategic roadmap
  • Direct support staff responsible for ensuring the work is completed
  • Own the vision and definition of the product
  • Represent the voice of the user/asset and stakeholders
  • Create, maintain, and prioritize the Backlog
  • Provide the Digital Sprint Team with the information they need on what needs to be built and in what order
Requirements
  • Bachelor's degree in Computer Science, Business Administration, or Management of Information Systems
  • 10+ years of experience as a Product Manager or equivalent
  • 4+ years of experience with ServiceNow
  • ITSM methodology experience
  • Experience working with an Agile team
  • English language proficiency of 90% or above
Preferred Qualifications
  • ITIL v4 certification
  • ServiceNow certification
  • Experience collaborating with global teams
  • Experience working for a MedTech/Biotech/Pharmaceutical company
About Boston Scientific

Boston Scientific is a leader in medical science with over 40 years of experience. We are committed to solving the challenges that matter most and are united by a deep caring for human life.

We recognize that nurturing a diverse and inclusive workplace helps us be more innovative and is important in our work of advancing science for life and improving patient health.

We stand for inclusion, equality, and opportunity for all and create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.



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