Digital Product Manager

hace 4 semanas


San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo
About the Role

This is an exciting opportunity for a Digital Product Owner to partner with internal and external stakeholders to maintain and develop the ServiceNow Platform. The successful candidate will lead the resolution of ServiceNow operational issues, assist in developing the backlog and strategic roadmap, and direct support staff to ensure timely completion of tasks.

Key Responsibilities
  • Work with Boston Scientific internal stakeholders and vendors to create a ServiceNow roadmap for the company.
  • Partner with stakeholders to maintain and advance ServiceNow, ensuring timely resolution of production issues.
  • Act as the champion of the product, promoting rapid adoption and resolution of production issues.
  • Engage in education and research to stay current with ServiceNow and associated standards like ITIL, Project Management, Quality Assurance, and Compliance.
  • Direct ServiceNow support staff daily to prioritize tasks and ensure goals are accomplished.
  • Assist in defining and prioritizing the product backlog, translating high-level requirements into user stories and performing acceptance testing.
  • Monitor ServiceNow production issues and ensure timely resolution.
  • Work with IT leadership to establish reports and KPIs to track overall IT operations status.
  • Participate in scrum meetings, lead minor change efforts, and assist project managers as needed.
  • Fill the role of ServiceNow Subject Matter Expert and Quality Assurance Analyst as needed.
Requirements
  • Bachelor's degree in Computer Science, Business Administration, or Management of Information Systems.
  • 10+ years of experience as a Product Manager or equivalent.
  • 4+ years of experience with ServiceNow.
  • ITSM methodology experience.
  • Experience working with an Agile team.
  • English language proficiency of 90% or above.
Preferred Qualifications
  • ITIL v4 certification.
  • ServiceNow certification.
  • Experience collaborating with global teams.
  • Experience working for a MedTech/Biotech/Pharmaceutical company.


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleThis is an exciting opportunity for a Digital Product Manager to join our team at Boston Scientific. As a Digital Product Manager, you will be responsible for leading the resolution of ServiceNow operational issues, assisting the ServiceNow Product team in developing the backlog and strategic roadmap, and directing support staff responsible for...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleThis is an exciting opportunity for a Digital Product Manager to partner with critical internal members of IT and external members of the business community to maintain and develop the ServiceNow Platform.Key ResponsibilitiesLead the resolution of ServiceNow operational issuesAssist the ServiceNow Product team in developing the backlog and...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleBoston Scientific is seeking a highly skilled Senior Digital Product Manager to lead the development of our Customer Care capabilities, specifically for Field Inventory Management. The ideal candidate will have a strong background in Agile Methodologies, experience working in geographically varied teams, and a proven track record of promoting...

  • Product Manager

    hace 6 días


    San Francisco, Heredia, Costa Rica Digital Risk, LLC. A tiempo completo

    New Product Introduction ManagerThis role is responsible for managing the introduction of new products, ensuring a seamless transition across all support organizations. The successful candidate will identify cost reduction and customer satisfaction opportunities, defining and reviewing support strategies for new product introductions.Key...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleBoston Scientific is seeking a highly skilled Product Manager to lead the development of our Customer Care capabilities, specifically for Field Inventory Management. As a key member of our team, you will be responsible for representing the voice of the user and stakeholders, developing and maintaining the product backlog, and guiding the...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleBoston Scientific is seeking a highly skilled Product Manager to lead the growth of our Customer Care capabilities, specifically for Field Inventory Management. As a key member of our team, you will be responsible for representing the voice of the user and stakeholders, developing and maintaining the product backlog, and guiding the Product...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleThis is an exciting opportunity for a Digital Product Owner to partner with internal IT and external business stakeholders to maintain and develop the ServiceNow Platform. The successful candidate will lead the resolution of ServiceNow operational issues, assist in developing the backlog and strategic roadmap, and direct support staff to ensure...

  • Digital Product Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleBoston Scientific is seeking a highly motivated and experienced Product Manager to lead the development of our Customer Care capabilities, specifically for Field Inventory Management. As a key member of our team, you will be responsible for driving the growth of our product offerings and ensuring they meet the needs of our customers.The ideal...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleBoston Scientific is seeking a highly skilled Product Manager to lead the development of our Customer Care capabilities, specifically for Field Inventory Management. The ideal candidate will have a proven track record of contributing to geographically diverse teams, driving exceptional operations, and fostering a culture of creativity and...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About Boston Scientific:Boston Scientific is a leader in medical science, committed to solving challenges that matter most. Our mission is to advance science for life, transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and communities.Job Title: Product Manager for...

  • Digital Campaign Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Publicis Global Delivery A tiempo completo

    Job SummaryWe are seeking a skilled Digital Campaign Manager to join our team at Publicis Global Delivery. The ideal candidate will have experience implementing and monitoring digital marketing campaigns through platforms such as DV360, MediaMath, and The Trade Desk.Key ResponsibilitiesImplement assigned digital campaignsOptimize campaign performance through...

  • Digital Commerce Manager

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the Role:We are seeking a highly skilled IT Digital Commerce Manager to lead our Digital Commerce program, focusing on providing global solutions for our Digital Commerce business capabilities and applications on the SAP Commerce Cloud platform. This is a strategic role that will support the delivery of our rapidly expanding domain and shape the...

  • Digital Commerce Manager

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleWe are seeking a highly skilled IT Manager to play a key role in our Digital Commerce program, focusing on delivering global solutions for our business capabilities and applications using the SAP Commerce Cloud platform.Key ResponsibilitiesLead and develop high-performing product teams, responsible for staffing and developing a team of...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleBoston Scientific is seeking a skilled Product Manager to lead the growth of vital Customer Care capabilities, specifically for Field Inventory Management. The ideal candidate will have a history of contributing to geographically varied teams, propelling exceptional operations, and promoting an environment of creativity and...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the Role:We are seeking a highly skilled IT Digital Commerce Manager to lead our Digital Commerce program and provide global solutions for our Digital Commerce business capabilities and applications. This is a strategic role that will support the delivery of our rapidly expanding domain and shape the strategic direction in line with our roadmap.This...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleWe are seeking an IT Manager to play a key role in our Digital Commerce program, with a focus on delivering global solutions for our business capabilities and applications using the SAP Commerce Cloud platform. This highly visible and strategic role will support the growth of this domain and help shape the strategic direction in line with our...

  • Digital Product Lead

    hace 4 días


    San Francisco, Heredia, Costa Rica Fullstack Labs A tiempo completo

    We're seeking a Digital Product Lead to join our team at FullStack Labs. This role involves working closely with our clients to understand their software development needs and delivering tailored solutions to meet those demands.Key Responsibilities- Work with clients to identify software development opportunities and develop strategic plans to address those...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the Role:Boston Scientific is seeking a Product Manager to drive the growth of vital Customer Care capabilities, specifically for Field Inventory Management. The ideal candidate will have a history of contributing to geographically varied teams, promoting exceptional operations, and fostering an environment of creativity and...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job Title: Tag Management Specialist - Digital MarketingJob Summary:The Tag Management Specialist will play a crucial role in ensuring the accurate and efficient deployment of analytics, marketing, and tracking tags across our digital properties. This position requires a strong understanding of tag management systems, web analytics, and marketing technology...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the RoleBoston Scientific is seeking a highly motivated Product Manager to lead the growth of our Customer Care capabilities, specifically for Field Inventory Management. As a key member of our team, you will be responsible for representing the voice of the user and stakeholders, developing and maintaining the product backlog, and collaborating with...