Digital Product Manager

hace 1 semana


San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo
About the Role

This is an exciting opportunity for a Digital Product Manager to join our team at Boston Scientific. As a Digital Product Manager, you will be responsible for leading the resolution of ServiceNow operational issues, assisting the ServiceNow Product team in developing the backlog and strategic roadmap, and directing support staff responsible for ensuring the work is completed.

Key Responsibilities
  • Partner with critical internal members of IT and external members of the business community to maintain and develop the ServiceNow Platform.
  • Lead the resolution of ServiceNow operational issues and assist the ServiceNow Product team in developing the backlog and strategic roadmap.
  • Direct support staff responsible for ensuring the work is completed.
  • Own the vision and definition of the product, representing the voice of the user/asset and stakeholders.
  • Create, maintain, and prioritize the Backlog, providing the Digital Sprint Team with the information they need on what needs to be built and in what order.
Requirements
  • Bachelor's degree in Computer Science, Business Administration, or Management of Information Systems.
  • 10+ years of experience as a Product Manager or equivalent.
  • 4+ years of experience with ServiceNow.
  • ITSM methodology experience.
  • Experience working with an Agile team.
  • English language proficiency of 90% or above.
Preferred Qualifications
  • ITIL v4 certification.
  • ServiceNow certification.
  • Experience collaborating with global teams.
  • Experience working for a MedTech/Biotech/Pharmaceutical company.
About Boston Scientific

Boston Scientific is a leader in medical science for over 40 years, committed to solving the challenges that matter most. We are united by a deep caring for human life and are dedicated to advancing science for life. Our mission is to transform lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

We recognize that nurturing a diverse and inclusive workplace helps us be more innovative and is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.


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