IT Digital Commerce Director

hace 5 días

San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

About the Role:

We are seeking a highly skilled IT Digital Commerce Manager to play a key role in our Digital Commerce program, with a focus on delivering global solutions for our business capabilities and applications using the SAP Commerce Cloud platform.

This is a highly visible and strategic role that will support the growth of this domain and help shape the strategic direction in line with our roadmap.

The ideal candidate for this role is someone who thrives in a fast-paced environment and is innovative, technically savvy, and a strategic thinker.

Key Responsibilities:

  • Lead and Develop High-Performing Teams: Responsible for staffing and developing a team of technical talent across various levels, with a focus on mentoring and employee development.
  • Foster a Diverse and Inclusive Workplace: Enable all participants to contribute to their full potential in pursuit of organizational objectives.
  • Drive the IT Technology Vision for Digital Commerce: Establish and maintain an IT technology strategy, software roadmap, and development principles for our Digital Commerce platforms, aligned to business priorities and value goals.
  • Communicate Effectively with IT and Business Leaders: Responsible for providing regular updates to executives regarding the strategic IT vision and delivery goals.
  • Manage IT Demand and Governance: Manage platform demand, prioritization, and governance, working collaboratively with stakeholders to ensure alignment and prioritization of goals and resources.
  • Deliver Large, Complex Projects: Support delivery of multiple large, complex, cross-functional divisional and global projects and product releases, managing tasks, issues, risks, and action items.
  • Maintain Operational Excellence and Quality Compliance: Responsible for ongoing support and delivery of feature enhancements, process improvements, and devops practices, ensuring deliverables meet or exceed service-level expectations.
  • Innovate Continuously: Maintain a high level of awareness and understanding of existing and emerging Digital Commerce technologies, embracing new advancements to remain at the forefront of the industry.
  • Oversee Vendor Relationships: Manage relationships with software vendors, influencing product roadmaps, and negotiating and executing contracts.

Behavioral Skills:

  • Well-organized and capable of managing multiple priorities.
  • Ability to work in a fast-paced, self-directed, action-oriented environment.
  • Self-starter with a strong, proactive work ethic and fast learner.
  • Able to work on a team, in person, and in a collaborative virtual setting.
  • Strong written and verbal communication, with the ability to effectively communicate with executive leadership.

Minimum Requirements:

  • Bachelor's degree.
  • 7+ years of experience in IT.
  • Strong technical people management experience leading global teams.
  • Mentors team members in technology, architecture, and delivery of solutions.
  • Experience with e-commerce.
  • Proven ability to deliver IT solutions in a regulated environment, with experience leading large-scale initiatives.
  • Understanding of the software development lifecycle and methodologies, with experience in Agile/Scrum delivery practices.
  • Proven experience developing and maintaining a strong relationship with IT partners and software vendors.
  • Advanced English level.

Preferred Qualifications:

  • Master's degree.
  • Experience in life science or other regulated industry.
  • Experience within the SAP Commerce Cloud (Hybris) ecosystem.
  • Understanding of SOX, GDPR, and other management controls.

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