Account Receivable Specialist

hace 7 horas

San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

At LSEG, we're seeking a highly motivated Account Receivable Specialist to join our team. In this role, you will be responsible for managing the collections activities of large commercial accounts with outstanding invoices.

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment. If you're looking for a challenging role that offers opportunities for growth and development, then this could be the perfect opportunity for you.

Key Responsibilities:

  • Initiate contact with customers to collect cash on unpaid invoices
  • Build trust and confidence with customers, acting as their advocate when issues are raised
  • Meet key performance targets and operational objectives
  • Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are properly recorded in the collections system
  • Liaise with internal and external individuals to resolve billing disputes and queries
  • Develop relationships with key stakeholders in Finance, Sales and Operations
  • Perform cash reconciliations and research of unallocated and unidentified payments
  • Manage the breach of contract and disconnection process when payments cannot be collected
  • Take ownership of actions from debt and provision meetings
  • Identify accounts that require special attention and act with urgency to resolve issues

Qualifications:

  • Highly motivated, task oriented and able to work independently in a fast-paced environment
  • Proven customer service experience, ideally working with large international clients
  • Demonstrated success managing accounts receivable and resolving billing issues
  • Ability to work under pressure and driven to achieve targets
  • Excellent organizational skills with high attention to detail and demonstrated ability to set and manage multiple priorities
  • Ability to drive performance and ensure results delivery
  • Excellent ability to speak and write in English
  • Knowledge of Microsoft Office with strong skills in Excel
  • 2-4 years of experience in accounts receivable or related field
  • Bachelor's degree in finance, accounting or related field
  • Financial services industry experience desired

About LSEG:

LSEG is a dynamic organisation of 25,000 people across 70 countries. We believe that creating a diverse and inclusive organisation is fundamental to our success. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth. We value individuality and enable employees to bring their true selves to work. We encourage new ideas and are committed to sustainability across our global business.

We Offer:

A range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. We do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law.

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