Delivery Partner Advisor
hace 2 semanas
- Readiness Development:
- SUPPORT DELIVERY PARTNERS AND INTERNAL TEAMS BY DEVELOPING OTHERS.
- DEVELOP TRAINING PLANS FOR SUPPLIER ENGINEERS BASED ON SKILLS GAP ANALYSIS AND PRODUCT NEEDS.
- ENSURE TIMELY RESOLUTION OF ISSUES BY REVIEWING READINESS PLANS.
- COLLABORATE WITH CROSS-TEAM AND CROSS-PRODUCT TECHNICAL ISSUES TO RESOLVE CUSTOMER ISSUES.
- HELP DRIVE TOP PRIORITIES BY WORKING WITH MANAGERS, ENGINEERS, SERVICEABILITY TEAM, AND OTHER STAKEHOLDERS.
- ENGAGE AND COLLABORATE WITH MICROSOFT GROUPS TO RESOLVE CRITICAL ISSUES.
- CONTRIBUTE TO CUSTOMER SELF-HELP AND VOLUME DEFLECTION INITIATIVES.
- IDENTIFY TECHNICAL DEFICIENCIES IN SERVICES OR PROCESSES TO IMPROVE QUALITY.
- HELP DEFINE OPERATIONAL STANDARDS, PROCESSES, AND PRACTICES FOR VENDOR TEAMS.
- COLLABORATE WITH INTERNAL TEAMS FOR PRODUCT AND PROCESS FEEDBACK.
- PARTNER WITH MANAGER AND SUPPLY DELIVERY MANAGER FOR CONTINUOUS IMPROVEMENT PLANNING.
- EVALUATE FLAWS IN PROCESSES AND NOTIFY APPLICABLE AUDIENCES.
-
Delivery Partner Operations Lead
hace 7 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout the RoleThis is an exciting opportunity to join the Microsoft Customer Experience and Success organization as a senior-level manager. As a key player in our organization, you will be responsible for driving customer success through people management, operationalizing line of business needs, and delivery partner management.Key Responsibilities:Manage a...
-
Partner Tech. Advisor
hace 2 semanas
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Partner Technical Advisor
hace 5 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Partner Technical Advisor
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Partner Technical Advisor
hace 4 semanas
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Partner Technical Advisor
hace 5 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Partner Technical Advisor
hace 5 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Partner Technical Advisor
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Digital Transformation Advisor
hace 5 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoAt Microsoft Corporation, we're committed to empowering every person and organization on the planet to achieve more. Our customer experience and success (CEnS) organization is responsible for delivering a connected customer experience that exceeds expectations through strategic design and implementation.The role of a Partner Technical Advisor within CEnS...
-
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoL4 Sr.Investigator with a strong process knowledge in their respective function (can be Level 3 with 1+ years of experience with a proven top performer record).- Process expertise in all RA functions and Orgs.especially Vendor segment.Indicated on the resume.- Should have had the exposure of advising peer Investigators- Strong verbal and written...
-
Delivery Manager
hace 2 semanas
San José, San José, Costa Rica Hitachi Solutions A tiempo completoJob DescriptionThe Senior Project Manager plays a crucial role in our delivery organization, leading the charge in building and inspiring high-performing teams while delivering cutting-edge solutions within the Microsoft Technology stack.About This OpportunityThis is a remote position, allowing individuals to develop as leaders within a best-in-class...
-
Partner Technical Advisor- Abrs
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Strategic Maintenance Advisor
hace 1 semana
San José, San José, Costa Rica Booz Allen Hamilton A tiempo completoJob Summary:We are seeking a Strategic Maintenance Advisor to join our team. The successful candidate will be responsible for developing and implementing strategic plans to improve the maintenance and logistics capabilities of partner nations.Key Responsibilities:Develop and implement strategic plans to enhance the maintenance and logistics capabilities of...
-
Delivery Partner Technical Advisor
hace 3 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoRequired Skills and QualificationsTo succeed in this role, you will need at least 3+ years of experience managing or mentoring individual contributors. Familiarity with Linux OSS, shell environments, and core OS services such as SSH, telnet, FTP, NFS, DNS, DHCP, and Samba is essential.Familiarity with LDAP, security, OS internals concepts, and virtualization...
-
Microsoft Customer Experience Specialist
hace 3 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoJob DescriptionWe are seeking a Delivery Partner Technical Advisor to provide technical and SME coaching for Delivery Partner Engineers and Advocates. The successful candidate will partner with the Support Delivery Manager and CSS Training teams to address readiness gaps, ensure findings and remediations are shared across Delivery Partners and LOBs, as...
-
Partner Success Account Management
hace 5 días
San José, San José, Costa Rica Microsoft A tiempo completoWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Partner Success Account Manager
hace 5 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoDo you want to be part of an organization that is dedicated to helping Microsoft Partners grow their business and thrive within the partner ecosystem?Is supporting a diverse set of partners as they evolve their businesses with focus on Microsoft Cloud technologies something that interests you?Are your passions aligned with being part of a high performing...
-
Amazon Partner Service Lead
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoWe are seeking a highly skilled and experienced Senior Account Manager to join our Amzn Support Srvcs Costa Rica team. As a key member of our SAS organization, you will be responsible for driving business growth and delivering exceptional service to our Selling Partners.Key responsibilities include:Building and executing strategic joint business plans with...
-
Support Delivery Manager
hace 3 días
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
-
Delivery Excellence Director
hace 1 semana
San José, San José, Costa Rica Growth Acceleration Partners A tiempo completoGrowth Acceleration Partners (GAP) is a trailblazing Digital Transformation company specializing in Applications and Data Solutions. We empower our clients in the USA to achieve digital excellence through innovative partnerships.Our vision at GAP is to foster a diverse and collaborative environment where our team members can grow, learn, and succeed. We...