Cloud Solutions Enablement Consultant

hace 1 día


San José, San José, Costa Rica Microsoft A tiempo completo

At Microsoft, we empower every person and organization on the planet to achieve more. As an Enterprise Digital Specialist within Digital Cloud Acquisition, you will drive growth for our company by helping customers realize the value of our cloud solutions.

We are a world-class connected sales and marketing platform, leveraging marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. Our team is powered by the latest innovations in Microsoft Dynamics 365 to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft.

This role is focused on Modern Work solutions such as Viva and Windows 365. You will work with our most important customers within our enterprise organization, driving day-to-day execution of our strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.

This role offers flexibility, with the ability to work up to 50% from home. We are committed to creating a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities
  • Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
  • Meet operational standards and maintain reporting accuracy for key metrics – including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy.
  • Aadopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
  • Collaborate, communicate and share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
  • Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
  • Effectively turn digital signals, qualified Account-based marketing leads, and customer insights into opportunities and qualified revenue pipeline for large/global enterprise customers across industries.
  • Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.

In this role, you will be responsible for prospecting for, and orchestrating an extensive v-team covering multiple solution areas including modernize communications, employee experience, transition to cloud, hybrid meetings,and frontline workers, qualifying and selling solutions that will empower their employees and drive their business and work in a team, enabling and accelerating the customers through digital transformation.



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