Cloud Technology Consultant

hace 2 días


San José, San José, Costa Rica Hitachi Solutions A tiempo completo

Company Overview

Hitachi Solutions is a global solutions integrator driven by innovation in designing, developing, and delivering cutting-edge cloud solutions to empower clients across their entire business. Our firm develops the business services and technology behind various products used daily - closely aligned with Microsoft and other leaders in cloud computing.

We pride ourselves on our industry focus and intellectual property that we bring to our customers. Recognized for our achievements year after year, we strive to be the trusted advisor of large and medium-sized enterprises alike - helping them swiftly achieve strategic business initiatives through distinguished engineering, hard work, and compassion. With over 3,000 team members across 14 countries, in our 18 years of focus, our company has experienced explosive growth and high customer satisfaction. This has allowed us to offer compelling salaries, 401k match, family leave, and health benefits.

A part of Hitachi, Ltd., our company boasts a rich history of innovation, financial strength, and international presence as one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions supporting industry and social infrastructure globally, backed by 303,000 employees in over 100 countries and across 864 companies.

Job Description

  • Serve as a key member of our team in Costa Rica to support our growing business and efforts in enhancing business capabilities and processes.

Responsibilities:

  • Owning and developing relationships with business users to optimize our systems.
  • Helping design, eliciting requirements, documenting, and maintaining system processes.
  • Collecting and defining business requirements into technical requirements or functional recommendations.
  • Reporting common sources of technical issues or questions and making recommendations to support teams, HR team members, and stakeholders in other departments.
  • Collaborating with business leaders across the Americas business.
  • Supporting the Global HRIS Manager in key business initiatives.
  • Continuously seeking ways to improve monitoring, discover issues, and deliver better value to the customer.
  • Developing, maintaining, and performing regression tests and quality assurance tests in HRIS systems.
  • Ensuring HR business stakeholders are trained in new and existing HRIS systems.
  • Supervising the Administrative function for a regional Human Resources hub including HRIS administration, background checks, personnel files, onboarding paperwork, and other HR admin responsibilities.
  • This position accepts ownership for the provision of data and information support to Human Resources and Operational leadership.
  • Auditing data input into HRIS systems, investigating errors, and following through with corrections to ensure data accuracy.

Qualifications

  • Previous experience in Business / Systems Analysis, Consulting, or Quality Assurance.
  • A minimum of 1-3 years' experience in business analysis or software consulting with proven documentation skills, preferably in the HR module.
  • A minimum of 1-3 years' experience in the administration and/or use of an HRIS, ATS, LMS, and Performance Systems.
  • Demonstrated experience in integrating complex, inter-departmental processes and information strategies.
  • Proven experience in eliciting requirements, evaluating business processes, and uncovering areas for improvement.
  • Experience in user acceptance and regression testing of software systems as well as managing reporting data needs.
  • Strong presentation, written, and verbal communication skills including technical writing skills.
  • Strong Excel skills (formulas, macros, pivot tables, charts) and other MS Office software.
  • Experience in Microsoft Dynamics 365 F&O, Saba Cloud/SBX, Smart Recruiters, Workday, Power BI is preferred.
  • Excellent problem-solving skills, effective working with business executives, near/offshore resources, and third-party vendors.
  • A self-starter with a strong initiative and the ability to work remotely and across various time zones.


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