Support Specialist Coordinator

hace 3 días


San José, San José, Costa Rica Tek Experts A tiempo completo

About Us:

Tek Experts is a dynamic team of tech enthusiasts dedicated to delivering cutting-edge solutions to our clients. We're passionate about staying ahead of the curve and are always looking for talented individuals who share our vision.

The Role:

We're searching for an experienced Support Specialist to join our esteemed team. As a key member of our support structure, you'll work closely with clients and colleagues to resolve high-severity issues and ensure unparalleled customer satisfaction.

Your Key Responsibilities:

  • Deliver expert-level support to clients via phone, email, or chat
  • Collaborate with internal teams to identify areas for process improvement
  • Stay current with industry trends and emerging technologies

What You'll Need:

  • Proven customer service experience with a focus on technical support
  • Knowledge of Microsoft products and services
  • Outstanding communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Bilingual proficiency in English and French


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