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Technical Support Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

About the Role

We are seeking a skilled Technical Support Representative to join our team at Kyndryl. As a Technical Support Representative, you will be the face and voice of our company, providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Provide technical support and troubleshooting assistance to customers via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements

  • 6 months of experience in a customer support role
  • Knowledge of Windows, Mac, or Linux operating systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer

At Kyndryl, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer service and making a positive impact on our clients' lives.

Why Join Us?

As a Technical Support Representative at Kyndryl, you will have the opportunity to work with a talented team of professionals, learn from industry experts, and develop your skills in a rapidly evolving field. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.