Training And Quality Analyst

**Responsibilities**- Help develop an optimized and continuous learning and development plan for all Latin America Customer Care team members- Conduct personnel certifications and calibrations to ensure process and technical knowledge of the team members are correct and current- Independently audit sales orders and quotes for accuracy and compliance using...

**Group Leader, Quality and Training - **Lithuania/Costa Rica**Are you an experienced leader seeking to direct training and quality strategy, plans and programs to empower people?Do your talents lie in developing and motivating a team to succeed?Join Western Union as a Group Leader, Quality and Training.**Motivated by our values: purpose driven, globally...

Job DescriptionThe role of the Training and Quality Coordinator at Dwellworks Costa Rica Ltd is multifaceted, encompassing the responsibilities of both a training expert and a quality assurance specialist.Key Responsibilities:Develop and implement high-quality training materials, including digital presentations, how-to manuals, and instructional videos, to...

Position OverviewDwellworks Costa Rica Ltd is seeking a skilled Quality Assurance and Training Specialist to join our team. As a key member of our operations, you will be responsible for scheduling and conducting training sessions for new and experienced employees, managing and updating training materials, and supporting employees to maintain...

**Senior Cyber Security Analyst, Training, Talent and Communication - Santa Ana, Costa Rica**Are you ready to join a team in a global company where you will be responsible for managing, coordinating, and delivering global technology initiatives?Join Western Union as a Senior Cyber Security Analyst within the Training, Talent and Communications...

**Position Summary**The Training & Quality Coordinator is responsible for scheduling and conducting training sessions for both new and experienced COA/OPS members, managing and updating training materials, and supporting employees to keep productivity up.Also, this position is responsible for assessing the quality of the performance of COA/OPS members who...

360training offers a compelling compensation package that ties to performance and impact.We offer quality health plans to meet a variety of needs, life and disability benefits, a retirement savings plan with company match, and a Flexible Time Off program.**Quality Assurance Analyst****Responsibilities**- Execute functional tests, verification/regression, and...

A key member of our team, the Training and Process Improvement Specialist is responsible for learning and becoming proficient in assigned processes. This individual will deliver training as needed, assess knowledge among trainees, and communicate results to all parties involved on a regular basis.Key Responsibilities:Provides standard operating procedure and...

Overview:We're seeking a Quality Analyst with a solid background in reporting and analytics to join our team.This role is part of a team that provides business analytics and project leadership to support quality, consistency, and continuous improvement across the business.You will engage management to ensure compliance with quality standards and performance...

**About Straumann**The Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence.It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry, including Anthogyr, ClearCorrect, Dental Wings, Medentika,...

Deliver one to one feedback to engineers as needed - Proficient with all ServiceDesk tools and processes - Excellent verbal and written communication skills. - Good initiative, problem-solving, priority setting, and collaboration skills along with basic organizational and analytical skills. - Experience with monitoring and reacting to system events and...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- High School Diploma.- 2+ years of experience in Customer Service and/or Back-Office corporate environments.- B2 English proficiency or higher.- B2 Italian...

Company OverviewBill Gosling Outsourcing is a leading provider of business solutions to clients across various industries. With over 60 years of experience in the call centre industry, we have established ourselves as a trusted partner for businesses seeking to enhance their customer service, sales, and operational efficiency.About the RoleWe are currently...

**Workforce Management (WFM)****Location**- Pavas, Costa Rica***Job Title:Sr Analyst - WFM Planning and Scheduling**Job Description**:The Sr. Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring.Creating and managing staff schedules to accomplish a...

JLL supports the Whole You, personally and professionally.**How we support the Whole You**:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.Our underlying benefits...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

**Company Overview**We are WNS Global Services, a leading Business Process Management (BPM) company. Our mission is to enable clients to outperform with our passion for service and innovation. With a global delivery network and deep domain expertise in key industry verticals, we help clients drive agility and excellence into their business processes.Our...

About UsFounded in 1999, Object Technology Solutions, Inc. offers global reach and local delivery to companies of all sizes. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions.">Job DescriptionWe have an immediate opening for a Program Coordinator I who will be responsible for...

Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...

Company Overview">Bill Gosling Outsourcing is a company committed to the career development of its employees. Our mission is to provide a supportive and inclusive work environment that fosters growth and innovation.We are always looking for talented individuals who share our vision and values. If you are passionate about training and development, we...