Enablement Program Specialist

hace 4 semanas


Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world's leading global information services company.
During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.
We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world.
We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.
**Job Description**:
As a key member of the Commercial (Sales, Marketing, Business Development) Organization, the **Enablement Program Specialist** is responsible for overseeing the Commercial Organization's development initiatives at Experian Health.
We hire high performing individuals and your goal will be to help them do their very best work, individually and collectively.
This role is accountable for identifying skills, knowledge, resources, communication, tools, and abilities necessary for client facing professionals to achieve high growth and impact.
**Key deliverables include, but are not limited to, the following**:

- Designing an end to end, onboarding program that will ensure new client-facing professionals will be effective as quickly as possible.
- Arming our client-facing teams with the most up to date market and product knowledge to help them positively impact the client experience by establishing a robust continuing education and certification program.
- Developing learning solutions that engage adult learners using the most efficient delivery methods for an audience of client facing individuals located across the United States.
- Creating, measuring, and publishing KPIs to ensure managers have the metrics they need to manage their teams.
**Job Duties**:

- Learning Management System Configuration and Administration
- Leverage new cutting-edge tools & technologies to create on-demand, intuitive and interactive learning opportunities for Experian Health employees.
- Leverage established Experian Health training tools and processes for optimal training delivery and results.
- Learn complex concepts and communicate them in a way that is engaging & understood by internal teams.
- Collaborate with key stakeholders to design, develop and implement effective and business-friendly initial and ongoing learning programs for internal client-facing teams.
- Designs development plans to onboard and support internal client-facing teams and develop them to progress through the career learning journey.
- Evaluate the effectiveness of training and development programs and utilize relevant evaluation data to revise and recommend changes in instructional objectives and methods, providing feedback to business partners on the performance of individual progress.
- Provide input to training policies and programs, determine training classes based on knowledge of identified training needs, department processes, business systems, or changes in programs or services.
- Deliver effective training sessions, including new hire onboarding, follow up, reinforcement, and reoccurring.
- Collaborate across teams and One Experian to continue to information share and leverage organizational best practices for effective training programs.
- Creating role specific onboarding and certifications for each client-facing role - evaluate education organization best practices like digital badging to showcase expertise.
- Monitors performance trends and recommends new strategies to address opportunities.
- Partners with Executives to create learning strategies to support projects and new business initiatives.
- Delivers executive summaries to communicate results and status of learning initiatives.
- Provides learning and development thought leadership, coaching, and advisory support to leaders across the business.
- Communicate clearly at all levels of the organization: publishing accomplishments, initiatives, or market trends analysis.
- Generate excitement with internal communications and information centralization.
- Perform other job-related duties as required.
**Qualifications**:

- Experience working with content in multiple mediums/eLearning and video course authoring skill set.
- Experience working with the following preferred: Articulate, Confluence, Salesforce, Learning Management System Administration, Adobe Photoshop & Illustrator, & the Microsoft Suite.
- Very strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities.
- Ability to design evaluation strategies



  • Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: Tebra is transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We provide independent practices with digital tools and support to thrive in a new era of healthcare. We believe that how you start something is how you finish and the initial training any Customer Success member goes...

  • Program Coordinator I

    hace 3 semanas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Program Coordinator I. PROGRAM COORDINATOR (HYBRID/HEREDIA) MAJOR RESPONSIBILITES: - Coordinate and be accountable for all logistics associated with training events (this includes both face to face and virtual training events) - Coordinate fulfillment of manuals/materials...

  • Agile Program Specialist

    hace 2 semanas


    Heredia, Costa Rica First Factory, Inc. A tiempo completo

    First Factory is looking for an Agile Program Specialist to join our team. This position will have a passion for agility with excitement to level up their skills to help our organization adopt agile working methods. You will facilitate the learning and growth of cross-functional teams in developing an Agile/Scrum mindset, continuously improving practices in...

  • Program Manager

    hace 4 semanas


    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Program Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Project Manager for Systems & Enablement PMO Team This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Leads internal...


  • Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast.When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.And when we began to rise, one thing that really set us apart was our culture.A culture which was driven by our value of putting our people...

  • Npi Program Manager

    hace 2 semanas


    Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    NPI Program Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values -...


  • Heredia, Costa Rica Citi A tiempo completo

    The Global Quality Assurance Program Manager & Consent Order Sr Lead (C14) role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance program. Quality Assurance (QA) is a key function that executes a multi-year plan covering transaction, conformance, and report production control testing of prioritized U. S. BCBS 239...

  • Technical Program Manager

    hace 3 semanas


    Heredia, Costa Rica VMware A tiempo completo

    **Senior Technical Program Manager - MA&MBG, Tanzu Common Core’s Developer Foundation** **The Elevator Pitch: Why will you enjoy this new opportunity?** Do you love helping individuals, teams, and programs reach their full potential? Do you count learning, communication group dynamics, decision making, team-focused leadership, and coaching as some of...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    NPI (New Product Introduction) Program Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to...

  • Sr Content Specialist

    hace 4 semanas


    Heredia, Costa Rica ServiceNow A tiempo completo

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Heredia, Costa Rica DHL A tiempo completo

    **Shared Services Specialist***: The Shared Services specialist’s role is to liaise between the operational Shared Services team regionally and the Shared Services Service Lead (dotted line). The main focus is to deliver proposals for efficiency gains (standardization & automation) for the supported Shared Services in cooperation with the SD...


  • Heredia, Costa Rica VMware A tiempo completo

    The Success 360 (S360) Standard Technical Adoption Manager (TAM) serves as a critical resource and trusted advisor in coaching and enabling our S360 customers to take full advantage of the entitlements and capabilities of the S360 program. The S360 Standard TAM will advise and support the customer in consuming a premium digital experience, including success...


  • Heredia, Costa Rica Moody's A tiempo completo

    As a Talent Development Specialist, you will play a pivotal role in crafting our learning and development initiatives. You will work closely with various team members to craft, deliver, and oversee engaging and effective learning experiences. **Key Responsibilities** - Build and update learning materials, including online courses, videos, training modules,...

  • Sales Support Specialist

    hace 4 semanas


    Heredia, Costa Rica Experian A tiempo completo

    Full-time Employee Status: Regular Role Type: Hybrid Department: Sales & Business Development Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and...

  • Sales Support Specialist

    hace 4 semanas


    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...

  • Client Review Specialist

    hace 2 semanas


    Heredia, Costa Rica Eagan Immigration PLLC A tiempo completo

    We are looking for a Client Review Specialist to help current clients review and finalize their immigration forms and declarations prior to filing with USCIS. The Client Review Specialist will demonstrate compassion and empathy for the client, provide detailed and informed information to the clients from attorneys, and share a comprehensive debrief of the...


  • Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Analyst, Sr Business Process**: - Remote Eligible: Remote in Country- Onsite Location(s): Heredia, CR**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...

  • Intern Program

    hace 2 semanas


    Heredia, Costa Rica IBM A tiempo completo

    **Introduction** The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with...