Delivery and Training Senior Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

Deliver High-Quality Training Programs: As a Delivery and Training Senior Specialist, you will be responsible for delivering live onboarding and training programs to new hire Customer Success Guides. You will create and deliver engaging onboarding curriculum, leveraging various training methods such as presentations, role-playing, and hands-on activities.

About the Role: This role requires a high level of productivity, effective communication, and interpersonal skills. You will work closely with key stakeholders to refine and evolve onboarding content.

What We're Looking For: The ideal candidate has 4+ years' experience in enablement as a trainer or leader of enablement programs. You should have strong facilitation skills, both in person and virtually, and an understanding of adult learning principles, enablement design, and development processes.



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