Training and Quality Strategist

hace 1 semana


San Francisco, Heredia, Costa Rica Auxis A tiempo completo
Leadership Opportunity
Auxis is looking for a seasoned leader to join our team as a Training and Quality Strategist. In this key role, you will be responsible for driving quality monitoring and reporting for operational areas, creating and delivering training programs, and developing the skills of our team members.

About the Job
The Training & Quality Supervisor will lead a dynamic team, providing training and quality monitoring services to support the Operations department. The ideal candidate will have expertise in training and quality monitoring best practice, with a focus on creating engaging programs that drive strong engagement and maximize individual role effectiveness.

Main Responsibilities
- Lead a team of Training and Quality professionals to provide training and quality monitoring services to the Operations department.
- Develop and implement effective quality monitoring frameworks to support business goals.
- Collaborate with stakeholders to design and deliver training programs that meet business needs.
- Provide coaching and feedback to team members to help them develop their skills and achieve their goals.
- Analyze data and provide insights to inform decision-making and drive continuous improvement.

Requirements
- 4+ years of experience in a leadership role, preferably in training and quality.
- Strong expertise in training and quality monitoring best practice.
- Excellent communication and interpersonal skills.
- Ability to analyze data and provide insights to inform decision-making.
- Strong project management skills and ability to prioritize tasks and meet deadlines.
- Qualifications in training delivery or coaching preferred.

Benefits
This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.
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