Content Strategist

hace 1 semana


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

We're looking for a Content Strategist to join our team at Equifax. In this role, you'll be responsible for developing training material from scratch that will support our Business Units and programs.

As a Content Strategist, you'll work on creating technical and non-technical documentation training materials for new and existing programs transitioned in and out of our SSC.

Responsibilities:
  • Develop general or specific training materials using various tools such as Articulate, Captivate, Camtasia, Premier, HP ART, Biteable, Videoscribe.
  • Assess existing training material and processes documented at the SSC to determine if they're up-to-date and effective.
  • Collect all necessary documentation while monitoring training effectiveness and employee progress in accordance with program objectives.
Requirements:
  • 1 year of experience as a Trainer for operational processes or teaching experience
  • English level of B2/C1
  • 1 year of experience managing multiple projects using Jira
  • 1 year of experience in adult learning techniques, Knowledge Base Articles, Gap Analysis, and Process Documentation

What could set you apart?

  • Proficient management of Illustrator and Photoshop
  • Degree in teaching, adult learning, or translation
  • Experience in gamification strategy design
  • Experience working with e-learning platforms and tools such as Articulate Rise 360, Camtasia, Storyline 360, and Google Docs

We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.



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