Customer Care Analyst Iii Brasil
hace 2 semanas
Input orders from internal or external customers into Salesforce and Oracle System.
- Create, retrieve, open and validate customer purchase orders prior to inputting in the Salesforce and Digital Platforms.
- Perform customer set up activities as needed to ensure accurate processing orders and delivery of goods and services
- Handle daily hold reports
- Create new contacts and accounts for end users or sold to/ship to accounts.
- Do password resets, licenses queries like upgrades, transfers and fix for licensing
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Senior Analyst Escalations, Customer Care
hace 3 días
San José, San José, Costa Rica Western Union A tiempo completo**Senior Analyst Escalations, Customer Care - Santa Ana, Costa Rica**Are you looking to take a front seat in driving client services to a whole new level?Are you passionate about helping others and providing a world-class customer experience?Join Western Union as a Senior Analyst Escalations, Customer Care.**Motivated by our values: purpose driven, globally...
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Customer Care Analyst Ii Us
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities**- Input orders from internal or external customers into Salesforce, SAP and Oracle systems.- Create, retrieve, open, and validate customer purchase orders prior to inputting in the Salesforce and Digital Platforms.- Perform customer set up activities as needed to ensure accurate processing orders and delivery of goods and...
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Hr Customer Care Specialist
hace 1 semana
San José, San José, Costa Rica The Coca-Cola Company A tiempo completo**Key Responsibilities**Ensuring proper understanding of employee's needs or concerns, communicating with professionalism while building a trust relationship to become the first and main point of contact for the employees- Conducting appropriate research and analysis according to each request Determine and provide accurate first contact resolution and key on...
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Senior Specialist, Customer Care
hace 6 días
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care.**Motivated by our values: Purpose driven, globally minded,...
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Customer Care Administrator
hace 4 semanas
San José, San José, Costa Rica Emerson A tiempo completoThe Customer Care Administrator will be part of a team that provides outstanding customer care experience as Emerson's frontline representative.This role is primarily responsible in handling customer contact inquiries and provide appropriate resolution, through the customer's preferred and available communication channels.This role is vital in shaping...
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Mas Customer Care Team Lead
hace 6 horas
San José, San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities**- Participate as a Team Leader in the local Business, Engineering, & Support Team organization, representing the needs and requirements of the Customer Care organization- Communicate issues/concerns/needs of the local team to Americas Customer Care Leader- Communicate issues/concerns/needs/policy of Costa Rica HR/Management to...
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Customer Care Team Lead
hace 4 horas
San José, San José, Costa Rica Emerson A tiempo completoAbout the Role">This position is responsible for leading the local Business, Engineering, and Support Team organization, representing the needs and requirements of the Customer Care organization. The ideal candidate will have strong communication skills, problem-solving abilities, and experience working in a fast-paced customer-centric environment.Key...
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Sr. Specialist Customer Care
hace 4 días
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...
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Customer Care Senior Specialist
hace 2 días
San José, San José, Costa Rica Western Union A tiempo completo**Customer Care Senior Specialist - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for the better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...
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Senior Specialist, Customer Care
hace 1 día
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...
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Customer Service Representative
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completoJob SummaryWe are seeking a highly motivated Customer Care Analyst II to join our team at Emerson. The successful candidate will be responsible for providing exceptional customer service and support to internal and external customers.Duties and ResponsibilitiesProcess orders from internal or external customers into Salesforce, SAP, and Oracle systems.Create,...
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Senior Specialist, Customer Care
hace 1 semana
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care (Portuguese Speaker)**Motivated by our values: Purpose driven,...
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Senior Specialist, Customer Care
hace 6 días
San José, San José, Costa Rica Western Union A tiempo completo**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care.**Motivated by our values: Purpose driven, globally minded,...
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Customer Care Operations Specialist
hace 1 día
San José, San José, Costa Rica Western Union A tiempo completoAt Western Union, we're dedicated to making financial services accessible to everyone. As a Senior Specialist, Customer Care on our Field Escalations Desk team, you'll play a vital role in resolving complex cases and ensuring exceptional customer experiences.We're looking for someone who is methodical, detailed, and organized, with strong problem-solving...
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Hair Care Expert Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Qualfon A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our beauty account team. As a hair care expert, you will provide customer education on devices, user interfaces, and troubleshooting steps.Key Responsibilities:Provide customer education on devices, user interfaces, troubleshooting steps, and policies in a timely manner.Take...
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Customer Care Associate
hace 4 días
San José, San José, Costa Rica Emerson A tiempo completo**As a Customer Care Associate, YOU will**:- Drive material allocation for Systems and Software project and spares requirementsaccording to requestor-expected and supply chain delivery lead times- Own and execute total account management and end-to-end Order FulfillmentProcesses- Establish long-term business relationship with Emerson offices, Business units...
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Customer Care Specialist
hace 2 días
San José, San José, Costa Rica Uniform Advantage Brands A tiempo completo**ABOUT UA/UNIFORM ADVANTAGE BRANDS**As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020.While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space,...
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Customer Care Analyst I
hace 2 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Responsibilities**- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer- Using the...
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Customer Care Team Lead Specialist
hace 4 días
San José, San José, Costa Rica Emerson A tiempo completoJob Description:">About the Role">We are seeking a highly skilled and experienced Team Lead to join our Customer Care team at Emerson. The successful candidate will be responsible for leading a team of customer service representatives, fostering their professional growth and development, and promoting teamwork and cooperation.">Responsibilities">The Team...
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Customer Care Analyst I
hace 4 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Responsibilities**- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems- Perform technical review of orders to ensure the processing of correct product(s) and the availability of all the technical requirements and documentation needed by the factory and or customer- Using the...