Mas Customer Care Team Lead

Job Description:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at TransPerfect. As a Customer Service Team Lead, you will be responsible for overseeing the day-to-day activities of your team and ensuring they are performing job tasks in accordance with TransPerfect Connect standards of practice.The ideal candidate...

**Key Responsibilities**Ensuring proper understanding of employee's needs or concerns, communicating with professionalism while building a trust relationship to become the first and main point of contact for the employees- Conducting appropriate research and analysis according to each request Determine and provide accurate first contact resolution and key on...

**Responsibilities**- Leads team members, foster their professional development and growth, and promote teamwork and cooperation- Serves as the first point of escalation for team members when problems or issues arise with systems use or operation.Provides escalation support by giving guidance in problem solving customer issues.Use all available resources to...

**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care.**Motivated by our values: Purpose driven, globally minded,...

The role of Global SORT (social media operations response team) is to ensure Uber provides high-quality social media customer care at scale. A crucial part of this is handling the third-party tool, Sprinklr, that ingests and facilitates all social care messaging! This role will work with the Global Head of SORT to manage all things Sprinklr tooling from a...

**As a Customer Care Associate, YOU will**:- Drive material allocation for Systems and Software project and spares requirementsaccording to requestor-expected and supply chain delivery lead times- Own and execute total account management and end-to-end Order FulfillmentProcesses- Establish long-term business relationship with Emerson offices, Business units...

The Customer Care Administrator will be part of a team that provides outstanding customer care experience as Emerson's frontline representative.This role is primarily responsible in handling customer contact inquiries and provide appropriate resolution, through the customer's preferred and available communication channels.This role is vital in shaping...

**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...

**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...

You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role **:Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide...

**Customer Care Senior Specialist - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for the better?Join Western Union as a Senior Specialist, Customer Care**Western Union powers your pursuit.**We are looking for...

About Emerson">Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, we help customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and...

Company OverviewEmpowering Clients with ExcellenceWNS Global Services is a global leader in Business Process Management (BPM). Our mission is to enable clients to outperform by combining operational excellence with deep domain expertise.We serve 400+ global clients across various industries, including Banking and Financial Services, Consulting and...

Job SummaryThe Customer Service Pricing Team Lead is a critical role responsible for overseeing the pricing and issue resolution process within our GBS Site in San Jose, Costa Rica. This position will report to the Customer Service Manager and will be responsible for supervising, coaching, and monitoring a team of Pricing & Issue Resolution resources.

Smartsheet Overview">At Smartsheet, we are building a high-performing Customer Success team to drive the growth of our Emerging customer segment. Our team is responsible for delivering exceptional customer experiences that lead to successful product adoption, increased engagement, and long-term retention.

You build and promote great relationships with colleagues, design customer experiences that inspire loyalty.You are the most important pillar of our success.You make the difference.** Your Role**: Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints.To provide front line...

**Who we are**:Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text.What makes us stand out in a sea of similar apps?We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in.We strive to make life better for everyone who touches our...

**About us**:Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace.** **_That's...

Company Overview">Auxis is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients. We are seeking an experienced Customer Service Lead - Team Manager to join our team and lead our local operation in the US.">About the Role">The Customer Service Lead - Team Manager will play a critical role in...

**Senior Specialist, Customer Care - Santa Ana, Costa Rica**Are you ready to use your analytical skills, business acumen, and eye for detail?Do you want to unleash for ability in a global company that is dedicated to moving money for better?Join Western Union as a Senior Specialist, Customer Care (Portuguese Speaker)**Motivated by our values: Purpose driven,...