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Salesforce Operations Crm Specialist
hace 1 mes
Company Description
Experian is the world's leading global information services company.
During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.
We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world.
We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.
**Job Description**:
This person works under the direction of the Sales Operations Manager to accomplish the following responsibilities:
Transfer record ownership due to changes in job responsibility or territory coverage
- Collaborate with business analysts and developers to deliver changes and solve system issues
Creates custom reports & dashboards
- Participate and sometime lead user acceptance testing for major projects
- Provide best practices and ongoing support to the business and other team members on how to leverage tools and systems
**Qualifications**:
Experience with defining KPIs and understanding Salesforce object relationships to build reports and dashboards
- Experience with importing and exporting data, then manipulating the data set for use in other tools or bulk updates
- Experience with related tools such as configure price quote (CPQ), e-signature, and CTI is a plus
- Salesforce Admin certification (ADM201) is a plus.
Additional Information
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
