Business Integration Expert

hace 1 semana


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About the Role**

We're seeking a Data Operations Analyst to join our sales operations team.

As a key member of the team, you'll improve the integration of business processes within our Salesforce instance and other systems.

You'll work closely with users across the business to enhance functionality and integration of business processes and systems.

- Develop and maintain a deep understanding of business needs and how Salesforce capabilities can help solve problems, drive revenue growth, and increase sales productivity.

- Collaborate with cross-functional teams to ensure operational processes are aligned and documented for all teams and systems.

- Identify opportunities to streamline, automate, and consolidate processes using AI and SaaS technology.

- Design and implement new processes and facilitate user adoption to drive increased efficiency and effectiveness.

- Manage multiple projects and deadlines while delivering consistent results.

**Responsibilities**

- Evaluate, scope, and complete new development requests.

- Lead Salesforce enhancement projects to drive adoption, development, implementation, and management of the system.

- Complete regular internal system audits and ensure updated system documentation.

**Requirements**

- 5+ years experience working as a sales operations specialist, CRM Analyst or equivalent.

- Bachelor's degree in Business or related fields.

- Excellent communication and project management skills.

- Experience working with cross-functional teams and Salesforce platform.

- Strong analytical and problem-solving skills.

- Ability to manage multiple projects and deadlines while delivering consistent results.



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