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Job Description:Position: IT Specialist/AnalystPrimary Responsibility: To provide comprehensive support for Salesforce, including system maintenance, troubleshooting, user support, and customization.Key Duties:Administer and manage the Salesforce platform.Troubleshoot and resolve issues related to Salesforce.Provide user support and training for Salesforce functionalities.Customize Salesforce to align with business processes.Develop and implement workflows, custom objects, fields, and reports.Collaborate with cross-functional teams to understand and fulfill Salesforce-related requirements.Ensure data integrity and security within Salesforce.Keep up-to-date with Salesforce updates and best practices.Qualifications:5+ Years of experience as an IT Specialist/Analyst with a focus on Salesforce support.Strong knowledge of Salesforce administration, customization, and implementation.Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Relevant certifications in Salesforce (preferred).#LI-LATAMAbout NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
We are one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Visit us at us.nttdata.comNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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