Workforce Manager, Na Workflow Manager

Bachelor's degree in a relevant field or equivalent experiences- Excellent planning, time and project management skills with the ability to deal with multiple demands on time and deal with ambiguity- Advanced analytical skills and should provide analysis support on project and new initiatives- Innovative and creative in finding solutions/ designing improved...

Job OverviewWe are seeking a highly skilled Senior Workforce Manager to lead our End-to-End Workforce Management delivery in Costa Rica. The successful candidate will be responsible for managing a team of representatives and analysts, providing coaching and feedback, participating in strategic planning, and ensuring the accuracy of all WFM processes.Key...

Basic qualifications:- Prior experience as WF Associate for Customer Service- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advance written and verbal skills in English.- Excellent analytical, investigative...

5 years minimum successful experience as a people manager, or team lead- Skilled in assessing, teaching and coaching training skills with at least 5 years training delivery experience- High level of adaptability, flexibility and effectiveness in handling multiple priorities simultaneously- Exceptional communication skills: must be a poised, confident and...

Job SummaryAs a Workflow Analyst in Amzn Support Srvcs Costa Rica, you will play a critical role in ensuring the efficient operation of our workforce management programs and ACD systems. You will work closely with our CPA and GCC teams to analyze data, identify trends, and make recommendations to improve our service levels.

Basic qualifications:- Prior experience as Workflow Associate for Customer Service.- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments.- High level of computer literacy with advanced Excel skills.- Experience using SQL and Power BI / Power Query is a must.- Advance written and verbal skills in English.-...

3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- 2+ years of managing stakeholders...

About the JobWe are seeking an experienced Workflow Analyst to join our team at Amazon Support Services Costa Rica Srl. In this role, you will analyze complex data to drive informed decisions on workforce optimization and efficiency.You will be responsible for identifying metrics that impact current operations and developing strategies to improve service...

Prior experience as WF Associate for Customer Service- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advance written and verbal skills in English.- Excellent analytical, investigative and problem solving...

Field Project Manager - WD30139401048***The Project Field Manager is the project resource that manages the work performed by contractors and FSTs in the field for mid- to large NA Installation Projects for Sensormatic Solutions.This position will be assigned to projects across multiple customers and solutions to manage, control, and report on the quality the...

JLL supports the Whole You, personally and professionally.**How we support the Whole You**:Our benefits are a good reason to come to JLL.We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.Our underlying benefits...

Smartsheet is seeking change agents to join our Support Operations - Workforce Management (WFM) Team as a **Workforce** **Analyst (Forecasting)**.You have a broad understanding of the Workforce Management function and a proven working knowledge of forecasting, scheduling, and real-time management methodologies.This important role will report to a Manager of...

Prior experience as WF Associate for Customer Service.- Proven at least 6 months of experience in Workflow, workforce departments or relevant departments.- Understanding of workforce management programs and ACD (Automated Call Distribution) systems.- Minimum of +1 year working in Amazon.- High level of computer literacy with advanced Excel skills.- Advanced...

Job DescriptionAs a Senior Creative Project Manager at Splunk, you will be responsible for overseeing the creative development process for our web UI design team. This includes managing the workflow from Figma layouts to final art and asset delivery.Key Responsibilities:Partner with our brand and creative teams to deliver artwork, web pages, landing pages,...

**Goal**The Senior NA Retail Enterprise Project Manager provides broad and effective leadership on large, complex projects as well as strong tactical project management and administration.This position is responsible for managing, directing, and overseeing multiple NA Retail Installation projects to drive the delivery of quality solutions that meet...

Datasite is where deals are made.We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries.Carrying that success into the future is all about you.Your useful skills, your unusual experience, your unique ideas.Everyone here brings something unexpected.What's yours?Invest your...

Job SummaryThe ideal candidate will have prior experience as a WF Associate for Customer Service and a proven track record of success in Workflow, workforce departments or relevant departments. This role requires a minimum of +1 year working in Amazon and advanced Excel skills.Key ResponsibilitiesWorks closely with CPA and GCC teams to ensure daily service...

Amazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed.- 3+ years of experience in Human Resources or Shared Services.- 5+ years of experience as Front-line Manager/Lead/Supervisor...

**About Us:**Amazon is a global leader in e-commerce, dedicated to providing an exceptional customer experience. We are looking for talented individuals to join our team at Amzn Support Srvcs Costa Rica.Job Summary:We are seeking a Team Manager to lead a team of 15 Technical Service Associates. The ideal candidate will have experience coaching or leading...

About UsWe are Amazon Support Services Costa Rica Srl, part of the world's largest e-commerce company. Our mission is to deliver best-in-class customer experiences through innovative workforce management and process improvements.Job SummaryWe are seeking a skilled Workforce Planning Specialist to join our Prime Video Trust & Safety team. In this role, you...