Scaled Ops Specialist

hace 6 días


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

2 or more years of Advertising or similar experience in a related field.
- General understanding of online advertising processes and Live TV Ad Scheduling.
- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.
- Strong communication skills (verbal and written).
- Ability to troubleshoot technical issues.
- Problem-solving and organization skills.
- Flexibility to manage late changes and react to schedule amendments - Strong research skills.
- Experience collaborating with global stakeholders, SMEs, front-line/specialty managers andfront-line/specialty associates

Job summary

If you love sports, solving big-customer problems and have a passion for new technology in the media space, then Live Sports Scaled Ops Specialist is an amazing opportunity for a role that lies at the intersection of your interests.
With broadcast agreements around the world including the NFL's Thursday Night Football in the US, The English Premier League in the UK and The French Open (Roland-Garros) in France, Amazon Prime Video is delivering the future of Live Sports for our Prime customers.
Advertising is a crucial part of our success in Live Sports.
We are building a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences.
The Live Sports Scaled Ops Specialist will work closely with the Campaign Services, Sales, Finance, Production Teams and Activation Managers areas to support on the successful execution of Ad Sales revenue and on-air broadcast schedules.
Flexibility, adaptability and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies.
Key job responsibilities
- Maintain the highest standards around campaign fulfillment.
- Manage platform success ensuring campaigns are within SLA and accurate
- Execute campaigns by booking, trafficking and working with creatives.
- Communicate the status of campaign to key global partners and also adjust creatives or IKVs as needed.
- Proactively troubleshoot, solve problems and escalate as needed.
- Create weekly/monthly campaign reports.
- Take on ad-hoc projects to improve processes and maintain ad serving capabilities.
- Partnering with key stakeholders to define, identify and influence the development of new initiatives.
- Creating best practices by putting forth improvement ideas.
- Mentor, guide and deliver trainings to operational teams to manage quality, improve process efficiency and minimize variation.
- Understanding of the end to end broadcast chain - Familiarity with third party ad serving tags - Previous experience in process documentation and improvement.



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