Inside Account Representative

hace 6 horas


Alajuela, Costa Rica Td Synnex A tiempo completo

**Job Purpose**:
Are you an effective salesperson who enjoys daily interactions with an established client base?
TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners.
In the Inside Account Representative role, you work with specific, identified accounts.
Position owns the daily contact with specific, identified accounts.
Incumbents work proactively to drive revenues/margins to ensure organizational profitability.
Incumbent is seasoned and has the experience to handle complex customer issues.
Take your sales career to the next level as an Inside Account Representative
**Responsibilities Description**:

- Responsible for revenue and profitability growth for the assigned territory.
10%
- Generates opportunities through outbound calling to assigned customer territory and potential new customer targets.
15%
- Ability to understand P&L metrics for the account and make appropriate pricing decisions with the final approval of Inside Account Executive/Sr.
Inside Account Executive.
10%
- Can make appropriate transactional based decisions that are beneficial to the profitability of the territory with guidance from Inside Account Executive/Sr.
Inside Account Executive when needed.
15%
- Coordinates with field sales team to answer RFPs, provide proposals to accounts, and QBR presentations.
5%
- Performs basic account research to identify worth and future opportunity of their assigned territory and new customer targets.
5%
- Responsible for having knowledge of customers within assigned territory and creating relationships at the purchasing, sales, and operational levels.
10%
- Maintains detailed account profiles for territory and has ability to identify opportunities to attached additional TD SYNNEX solution offerings where applicable.
5%
- Builds stable relationships internally with supporting departments (vendor management, finance, purchasing, etc.)
10%
- Ability to identify potential issues and challenges and provide visibility to them in a timely manner to Inside Account Executive/Sr.
Inside Account Executive.
10%
- Develops written documentation and procedures for assigned sales accounts and starts to offload repetitive tasks to internal TD SYNNEX support teams.
5%

**Required Education or Certifications**:
**Education Level**
- High School Graduate

**Other Education, Experience, Certification, and KSA**
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to display a preference for interacting with people, being friendly, outgoing, articulate and socially at ease.
- Provide courteous and timely responses with a high level of accuracy and attention to detail.
- Work as part of a team.
Build solid, effective working relationships with others.
- Possesses strong organizational and time management skills, driving tasks to completion.
- High level of professionalism and business maturity.
- Ability to identify and execute creative solutions to non-routine issues.
- Ability to conduct business analysis, identify opportunities for additional revenues, and perform account planning.
- Skillfully negotiate, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Ability to take direction and complete task in a timely manner.
- Ability to adapt to change in a high pace work environment.
- Good communication skills.
- Able to maintain confidentiality of sensitive information.
- Able to execute instructions and to request clarification when needed.
Possesses strong data entry skills.
- Able to demonstrate complex problem solving, critical thinking, and decision-making.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to converse and write effectively in English and other local / regional language.
- Able to communicate clearly and convey necessary information.
- Able to negotiate skillfully and promote/sell ideas persuasively.
Understand, communicate, and collaborate effectively with people across various identities
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to adjust readily to change and adapt as needed.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to work independently with minimum supervision.
- Able to effectively multi-task.
Able to maintain confidentiality of sensitive information.
- Able to collaborate and build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Ability to stay awake and alert while performing work.
**Working Conditions**

Professional, office environment.
**What's In It For You?
**
- ** Elective Benefits**: Our programs are tailored to your co


  • Inside Account Rep

    hace 6 horas


    Alajuela, Costa Rica Td Synnex A tiempo completo

    **Job Purpose**:If you are a sales person who enjoys daily interactions with an established client base, TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners.In the Inside Account Representative role you work with specific, identified accounts.You will work with your...


  • Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Envision your future at 3M3M is seeking an Inside Sales Representative for our Oral Care Solutions Division.This position will be located in Belen, Heredia as part of our Global Service Center in Costa Rica.Job Summary- Initiates actions toward unresolved issues.When necessary, the supervisor is consulted for assistance in problem areas.-...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Role OverviewWe are seeking a highly motivated and results-driven Inside Sales Representative to join our team in Belen, Heredia. As an Inside Sales Representative, you will be responsible for growing and developing an assigned sales territory in a B2B/B2C sales environment.


  • Alajuela, Costa Rica Autodesk A tiempo completo

    Job Requisition ID #- 24WD75897Position OverviewAutodesk is disrupting the Design and Manufacturing Industry with Fusion, the only cloud-based solution that offers a complete workflow integrating conceptual design, engineering, and manufacturing.You will report to the Manager of Business Development and work hybrid/remote in the Costa Rica office.The Fusion...


  • Alajuela, Alajuela, Costa Rica Medical Departures Inc. A tiempo completo

    About Medical Departures Inc.Medical Departures Inc. is a leading global medical and dental online agency, connecting patients with top-quality healthcare providers worldwide.We are a fully remote company with a diverse team spread across Latin America, Europe, Africa, and Asia.About the Role:As a Sales Development Representative, you will be responsible for...


  • Alajuela, Costa Rica BetterWho A tiempo completo

    **_Responsibilities: _** - Maintaining long-lasting relationships with existing customers through exceptional after-sales service. - Outbound Sales Calls - Inbound Sales Calls - Tracking of our Progress towards Sales Goals and Reporting - CRM Management - Send out Client Contracts for Signature - Onboard New Clients with Excellent Customer Experience -...


  • Alajuela, Costa Rica Bold Business A tiempo completo

    We're looking for a customer service representative who is excited to work from home (100% remote), who will receive inbound and outbound calls from US Technicians.- As CSR you must be great and confident on the phone in order to answer concerns, gather info, and be able to clarify any questions.For this, you must be able to work under pressure, handle...


  • Alajuela, Costa Rica Bb | Mz A tiempo completo

    We're looking for a customer service representative who is excited to work from home (100% remote), who will receive inbound and outbound calls from US Technicians.As CSR you must be great and confident on the phone in order to answer concerns, gather info, and be able to clarify any questions.For this, you must be able to work under pressure, handle stress...


  • Alajuela, Costa Rica Autodesk A tiempo completo

    Job Requisition ID #- 22WD63207Position OverviewHave you been craving the opportunity to sell something that really makes a difference in the world?Our sales teams have the pleasure of selling a massive suite of incredible products to a community of revolutionary imaginers, makers, builders, engineers, architects, digital game designers and so many more!Our...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **About 3M**At 3M, we are driven by innovation and a passion to improve lives.We value creativity, perseverance, and collaboration. Our culture encourages you to be your authentic self and take ownership of your work.About the RoleWe are seeking an Inside Sales Representative for our Oral Care Solutions Division. This position will be located in Costa Rica...


  • Alajuela, Costa Rica Micro Focus A tiempo completo

    **_About us:- **Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace._That's...


  • Alajuela, Alajuela, Costa Rica Bluelight Consulting A tiempo completo

    About UsBluelight Consulting is a pioneering software consultancy dedicated to designing and developing innovative technology solutions that elevate users' experiences.We are committed to delivering exceptional service to our clients, excelling in quality and customer satisfaction. Our mission involves creating cutting-edge applications while fostering a...

  • Sr. Manager, Sales

    hace 6 horas


    Alajuela, Costa Rica Td Synnex A tiempo completo

    The Sr Sales Manager is responsible for attainment of sales goals (SLA & KPI) by region.Develops long-term sales strategies.Oversees the development of current manager, supervisor, sales representatives, senior sales representatives, and engineers.Participates in strategic division initiatives.Ensures consistent member management practices across the inside...


  • Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

    Job OverviewWe're SmileDirectClub, a company that believes everyone deserves a smile they'll love. We're looking for passionate team members to help spread smiles and positivity across the country.Key ResponsibilitiesAccurate data entry of patient informationReviewing documents and filling in necessary paperwork for customersUploading documents and customer...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job Description:The Customer Service Representative role is a customer-facing position that involves delivering high-quality service and results within our organization. As a representative, you will be responsible for providing white glove service to our customers through timely and accurate order management processing, education, and problem-solving.Key...


  • Alajuela, Costa Rica Kimberly-Clark A tiempo completo

    **About Us**Huggies®.Kleenex®.Cottonelle®.Scott®.Kotex®.Poise®.Depend®.K-C Professional®.You already know our legendary brands—and so does the rest of the world.In fact, 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen.We're founded on 150 years of market leadership, and...


  • Alajuela, Costa Rica Td Synnex A tiempo completo

    Identifies opportunities for business expansion in support of the customer sales strategy.- Develops and maintains the business relationship by providing solutions for defined account(s) in a product line, to achieve the identified strategy and business financial objectives**Essential Duties & Responsibilities Required**Principal Responsibilities:- Subject...


  • Alajuela, Costa Rica Td Synnex A tiempo completo

    **Are you ready to make a BIG impact with TD SYNNEX?**In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.**Job Summary**:Stays current with...


  • Alajuela, Costa Rica Emerson A tiempo completo

    The Channel Support Analyst builds and maintains relationship with Channel partners while providing complex product solutions and services.Channel Operations drives efficiencies, productivity, and overall support to key channel programs that helps to drive growth with our Premier Channel Network.**Duties and Responsibilities**- Initiate, build and maintain...

  • Logistics Analyst

    hace 2 horas


    Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:This position will be responsible for the Customer service activities in support of international customers.Primary Responsibilities include but are not limited to the following:- Accurately enter required data and process orders in accordance with department procedures.- Identify and probe for customer's needs, clarify information,...