Junior Servicenow Functional Analyst

hace 2 semanas

San Francisco, Heredia, Costa Rica Swarovski A tiempo completo

ABOUT THE JOB

In this position, your main duties may include but are not limited to the following:- Assisting in implementation of new ServiceNow patches, releases, enhancements to all instances, incl.
platform upgrade to latest version- Assisting in tailored trainings for users' clusters from technical point of view- Identifying and defining business solutions for all internal ServiceNow users in collaboration with the IT System Admins

ABOUT YOU

A motivated talent, who brings along the following skillset:
- Hands-on experience with ServiceNow- Experience in IT Support and Service Management and related tools (e.g.
experience out of ServiceDesk working on ServiceNow, affinity for coding in JavaScript etc.
)- Prior exposure to different HR- and CSM systems (e.g.
Workday, SAP SuccessFactors) nice to have but not mandatory- Professional English to facilitate communication with international teams (min.
B2)- Exposure to SCRUM methodology as ways of working is a nice to have- Understanding of ServiceNow configuration within HRSD or CSM modules (administration and/or development) would be a great plus

ABOUT SWAROVSKI

Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship.
Founded in 1895 in Austria, the company designs, manufactures and sells the world's highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewellery, and accessories, as well as crystal objects and home accessories.
Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.
A responsible relationship with people and the planet has always been an integral part of Swarovski's heritage.
This manifests today in the company's well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.
Swarovski is an equal opportunity employer.
We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard.
A place where anyone/everyone belongs.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate based on race, colour, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, or any other status protected under law in countries where we operate in.
Working for us is more than just a job - it's being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship.
We offer a competitive salary, learning and development opportunities and provide a wide range of benefits.

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