Customer Success Agent

**Job Purpose**: Performs as an advisor for the customer regarding products and services implementation including consulting and support. Drives high adoption levels on products and services capabilities. Increase the usage of licenses and service hours. Responsible of identifying new sales, upselling, cross-selling opportunities and transfer them to the...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

We are seeking a highly organized and detail-oriented customer success expert to join our team.You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success.Key Responsibilities:- Act as the primary point of contact for assigned...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...

What You'll DoThe Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's new Customer Experience organization working with our largest customers.The successful leader will directly impact their customers and partners who have purchased Cisco subscription solutions and will provide strategic insights to Cisco cross...

**Job Summary**- This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal's P&L performance to ensure overall success.The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc.**Responsibilities**- Creates and...

**About Us**:SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time.Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection.With SentinelOne, organizations gain full transparency into everything happening across the...

We are seeking a highly organized and detail-oriented customer success expert to join our team. You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success. Key Responsibilities: - Act as the primary point of contact for...

At Smartsheet, we are seeking a skilled Customer Success Strategist to join our team. In this role, you will be responsible for managing a set of assigned accounts to promote high customer satisfaction, successful product use, and customer retention.You will serve as the primary contact for important customers, understanding their success criteria,...

Now, let's delve into the specifics of this critical role.As a Customer Success Engineer, you are responsible for your Customer Success and Adoption within a portion of the BU contributing to 50% of the ARR.The primary responsibility is to help customers through increased product adoption, identifying expansion opportunities, and cultivating customer...

Job Description: The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model. This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation...

Requisitos:English level B2- 85% Intermediate use of computer programs - Windows environment Ability to type proficiently High School Degree + Work experience. Actividades a realizar: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your...

**About Command|Link**Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform.Command|Link has revolutionized the IT industry by tackling the problems our competitors...

**Position Summary**: Your primary role on the Arkose Labs team is to partner directly with our top customers to develop a strategic direction for success. Through relationship building, value confirmation, and technical consulting, you will help customers meet their security goals and business objectives. As a Customer Success Manager, you will be...

**About the role**The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes...

About NitelWe are a leading provider of telecommunications services, dedicated to delivering exceptional customer experiences.Job SummaryThis role is responsible for ensuring our customers receive top-notch support and service. The Customer Success Advocate will be the primary point of contact for our clients, working closely with internal teams to resolve...

About the RoleAt Microsoft, we are committed to empowering every person and organization on the planet to achieve more. Our culture is centered around embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. We believe in creating life-changing innovations that impact billions of lives worldwide.The...

**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...

Company Overview: Smartsheet is a leading provider of cloud-based work management and collaboration solutions. Our innovative platform helps organizations streamline processes, improve productivity, and achieve their goals.About the Role:We are seeking an experienced Strategic Customer Success Leader to join our Emerging Customer Success team. As a key...

We are seeking a skilled ShareFile Customer Success Engineer to join our team at Cloud Software Group. This is a full-time position based on market standards in the US with an estimated salary of $123,000 per year.About the RoleThis critical role involves ensuring customer success and adoption within a portion of the BU contributing to 50% of the ARR. As a...