English Technical Support
hace 12 horas
Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers.
Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs.
**About This Role**
TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.
**What You'll Do**
- The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.
**Who you are**
- Professional work history or training with a focus on IT or automotive systems
- Customer contact experience
- Self-motivated with a proactive approach to meeting and exceeding customer expectations.
- Computer hardware and software experience
- Substantial problem solving abilities
- Ability to work and thrive in a team environment
- Maintain a professional image at all times
- Exceptional communications and organizational skills
- Dedication to excellent attendance
- +85% English language Domain
Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success.
At DXC we support each other and work as a team — globally and locally.
Our achievements demonstrate how we deliver excellence for our customers and colleagues.
You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.
At DXC we have a People First strategy and a Virtual First model.
In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination.
The majority of our workforce now works remotely and will continue to do so.
We recognize that requirements and availability around masking, testing and vaccination vary by location and we continue to monitor and conform with government regulations and customer requirements specific to each location.
-
Technical Support Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoWelcome to Sgf Global, where we're looking for experienced professionals to join our team as Technical Support Specialists.We're seeking individuals with a strong background in customer support, proficient in both English and Portuguese (or French as an alternative). Our ideal candidate has experience working in the technology support industry, with...
-
Technical Support Specialist
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients...
-
Its Support Associate Ii
hace 13 horas
San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo1+ years of experience in IT help-desk or desk-side environment- Advanced written and spoken English level- Advanced written and spoken Portuguese level- High School diploma- Experience in Windows, Mac OS environments- Proven ability to communicate with technical and non-technical staffAmazon's IT Support is the first point of contact for technical support...
-
Technical Support Agent
hace 12 horas
San José, Costa Rica Dxc Technology A tiempo completo**Technical Solutions Rep ENG-SPA****Description of the role****Responsibilities**:- Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.- Respond to service, product, technical, and customer- Resolve incoming...
-
Technical Support Specialist
hace 1 semana
San José, San José, Costa Rica Tek Experts A tiempo completoOverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Tek Experts. As a key member of our Cybersecurity & Resiliency team, you will be responsible for providing technical guidance and support to our customers.About the RoleThe ideal candidate will have 2-3 years of experience in technical support, customer success,...
-
Its Support Associate Ii
hace 12 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of experience in IT help-desk or desk-side environment- Advanced written and spoken English level- High School diploma- Experience in Windows, Mac OS environments- Proven ability to communicate with technical and non-technical staff- Bachelor's degree in Computer science or IT related field.- Advanced Linux systems administration skills /...
-
Technical Representative
hace 12 horas
San José, Costa Rica Dxc Technology A tiempo completoTCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.The following...
-
Technical Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Vmware A tiempo completoOverview">VMware is seeking a Technical Support Specialist to join our LATAM team. As a member of our support team, you will play a critical role in providing exceptional customer service and technical expertise to our customers.">About the Role">This position reports to a Technical Support Manager based in Costa Rica. You will be responsible for...
-
Technical Support Engineering
hace 12 horas
San José, Costa Rica Microsoft A tiempo completoWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Technical Support Engineer
hace 13 horas
San José, Costa Rica Microsoft A tiempo completoWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Altus Consulting A tiempo completoCompany OverviewAltus Consulting is a pioneering software development company that specializes in crafting innovative solutions around Cisco technologies. Our mission is to empower clients worldwide by simplifying processes and enhancing customer experiences through technology.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to...
-
Technical Support Engineer
hace 12 horas
San José, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...
-
Technical Support Specialist
hace 3 días
San José, San José, Costa Rica Clearsource A tiempo completoClearSource OverviewClearSource is passionate about our Core Values which include Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. We strive to provide an exceptional, authentic customer experience every day.Salary and BenefitsWe offer a competitive salary, medical and dental insurance with free dependent coverage, group...
-
Mobility Technical Support
hace 4 días
San José, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you This person will be responsible for remote technical support/troubleshooting along with the ordering of mobile devices and customer service...
-
Technical Support Engineer
hace 12 horas
San José, Costa Rica Microsoft A tiempo completoWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Expert Technical Support Specialist
hace 1 semana
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:At Tek Experts, we are seeking a highly skilled and customer-oriented Technical Support Engineer to join our team. As a key member of our Azure Platform Technical Support (APTS) team, you will be responsible for providing world-class technical support to Microsoft commercial and enterprise clients.This is an exciting opportunity for an experienced...
-
Technical Support Engineer
hace 1 día
San José, Costa Rica Cloudera A tiempo completoJob Description: Cloudera delivers a hybrid data cloud for any data, anywhere, from the Edge to AI. If the idea of making data and analytics easy and accessible for everyone excites you, we want you on our team! Cloudera seeks a proactive, collaborative, curious, and customer-oriented Technical Support Engineer to join our Frontline Support organization. The...
-
Technical Support Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Jll A tiempo completoJLL supports the whole individual, fostering personal and professional growth. Our comprehensive benefits package prioritizes mental, physical, and emotional well-being.About the RoleWe seek a dynamic professional to join our team as a Technical Support Specialist in our Heredia office:Work location: Cityzen epicenter, Heredia, Costa RicaWorking hours:...
-
Product Support Specialist
hace 13 horas
San José, Costa Rica Datasite A tiempo completoDatasite is where deals are made.We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries.Carrying that success into the future is all about you.Your useful skills, your unusual experience, your unique ideas.Everyone here brings something unexpected.What's yours?Invest your...
-
Technical Sales Support Specialist
hace 4 días
San José, San José, Costa Rica Emerson A tiempo completoAbout the Role:As a Technical Sales Support Specialist at Emerson, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibility will be to receive and process customer requests for quotes, ensuring timely and accurate responses.Key Responsibilities:Quote Management: Receive and process customer...