Compliance Operations Assistant

hace 7 meses


Santa Ana, Costa Rica Convera A tiempo completo

**GPES **Assistant-Compliance **Operations (**Fixed Term Contract)**

A principal function of this position includes the review and analysis of real-time transactions for potential violations; ensuring all transactions processed by Convera are compliant with external and internal regulations and policies. Assistant day-to-day activity is related to the payments where further investigation is needed. Main function is analysis of cases ensuring compliance policies are followed, performing offline due diligence reviews to evaluated adherence to our global compliance program.
- Utilize a wide variety of research tools, manuals, bulletins, and guidelines for transaction and entity reviews.
- Responsible for delivering high quality, productivity, efficiency, attendance results that meet the identified targets.
- Participate in the department's educational program through bulletins, training sessions, and sanctions or regulatory updates.
- Ensure that Sanction, Interdictions and PEP cases are correctly referred to and appropriately escalated while adhering to established guidelines and procedures.
- Can identify areas of improvement within a team, work as a team player, support and actively participate on different management activities and initiatives.

**What you will need to succeed**:

- Excellent written and verbal communication skills
- Bachelor's degree or equivalent job experience in the compliance industry is a plus.
- Open to work non-standard work hours such as on holidays or extended hours may be required at times to meet operational needs.
- Strong customer service orientation, analytical and problem-solving skills, attention to detail during repetitive tasks
- Comfortable working in a fast-paced, highly structured, deadline-driven environment

**About Convera**

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

**We offer an abundance of competitive perks and benefits including**:

- Market competitive monthly gross salary.
- Opportunity to earn an annual bonus (based on role level)
- Great career growth and development opportunities in a global organization
- Generous insurance (health, disability, life)
- Hybrid mode (2 days at the office).
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
- Paid volunteering opportunities (5 days per year)
- **Mixed shift-3:00 am to 10:00 pm Sunday to Thursday,**:

- **Fixed Term **Contract (**11 months and 15 days).**

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.



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