Service Desk

Service Level Is familiar with the key components of the service(s) being supported. Provides a single point of contact for all users of the service. Ensures that a continuously high level of customer satisfaction is achieved. Receives calls at the Service Desk and undertakes dialogue with the user, ensuring standard Service Desk scripts are followed....

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - **Responsibilities of the...

Service Desk-IT Support, quién realizará las siguientes funciones: Experiência y excelentes habilidades de resolución de problemas de hardware y software. Comprensión del sistema operativo Windows. Experiência trabajando con ServiceNow para registrar, rastrear y cerrar tickets. Experiência en la resolución de problemas de TI por teléfono/correo...

Job Summary: The Service Desk Trainer/QA will be responsible for the 2 main areas of the Center of Excellence, quality Assurance and the Training Process. This person will be responsible for the evaluation, creation, and preparation of all training needs such as New Hire Training, Refresh sessions to improve employees’ performance, employee feedback,...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create...

**Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

**Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

**Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. We’re a constituent of the FTSE 30 and for more than 125 years we’ve helped...

Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time **Company Description**: Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We’re passionate about unlocking the power of data in order to transform lives and create...

**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

**Knowledge/Education**: - Associates Degree in Computer Science or other technical field is required Advanced English **Job Experience**: - 2-3 years IT support experience required **Skills/Competencies**: - Provide after-hours support when required critical to the business operations - Ability to work effectively in a fast-paced team environment as...

**Knowledge/Education**: - Associates Degree in Computer Science or other technical field is required Advanced English **Job Experience**: - 2-3 years IT support experience required **Skills/Competencies**: - Provide after-hours support when required critical to the business operations - Ability to work effectively in a fast-paced team environment as...

**Position Summary**: **Responsibilities**: This position is responsible for, but not limited to, the following: - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. - Sets up new accounts and maintains customer master data in SAP. - Answers incoming interactions from...

**Position Summary**: **Responsibilities**: This position is responsible for, but not limited to, the following: - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. - Sets up new accounts and maintains customer master data in SAP. - Answers incoming interactions from...

**Position Summary**: **Responsibilities**: This position is responsible for, but not limited to, the following: - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. - Sets up new accounts and maintains customer master data in SAP. - Answers incoming interactions from...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe Key job responsibilities - Monitor and respond to app reviews, with responses...

**Position Summary**: **Responsibilities**: This position is responsible for, but not limited to, the following: - Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs. - Sets up new accounts and maintains customer master data in SAP. - Answers incoming interactions from...

**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

Experience as a B2C Customer Support Specialist or similar Customer Service role in a digital subscription-based business - Experience using help desk software and remote support tools, such as Intercom or Zendesk - Experience using payment and billing software, such as Stripe - English level C1 or equivalent Key job responsibilities - Monitor and respond...