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Associate, Settlement Operations

hace 4 semanas

Santa Ana, Costa Rica Western Union A tiempo completo

**Associate, Settlement Operations - Santa Ana, Costa Rica**

Does playing a meaningful role in Digital and Retail Settlement Operations sound exciting to you? How about bringing your analytical skills to a global business that is committed to moving money for better? Join Western Union as Associate, Settlement Operations.

**Motivated by our values: Purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

**Better starts and ends with the customer**

As Associate, Settlement Operations, you will be responsible to performs settlement operation functions such cash reconciliations and customer inquiries tasks, as valid and timely refund, ensure proper settlement transactions, support customers in issues resolution activities, ensure outstanding customer service quality level, maintain valid supporting documents for all transactions, provide research, root cause and recommendations to address gaps in delivering incumbent duties. The position supports Cash Retail, APN Settlement & Convenience Pay products by delivering daily Sub-ledger transactions reconciliation, settlement, exceptions, and discrepancies remediation functions in operational areas. You need to comply with Western Union Internal policies and applicable regulatory and financial reporting requirements.

Here are some skills, attributes, and qualifications you will have:

- High School Diploma
- 1-2 years accounting clerical experience or equivalent
- Experience preferred in one or more of the following disciplines: general accounting, accounts payable, accounts receivable and/or billing
- Knowledge of MS Office Tools
- High
- sense of urgency, proactivity, teamwork, and communication skills
- Time management
- Settlement knowledge is a plus

**Join us, and let’s move money for better**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.