Latin America and Caribbean Solutions Operations

hace 18 horas

Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

Latin America and Caribbean Solutions Operations Project Analyst

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

HPE GreenLake is a consumption based IT model that marks a paradigm shift in the way we operate IT. It focuses on outcome-based consumption, while radically simplifying IT and freeing up resources. Best of all, it really does deliver the best of both public cloud and on-premises IT so our clients do not have to compromise.

**Job Description**:
Solutions Operations is the operations organization in the Greenlake BU executing the Order to cash process for Greenlake and A&PS. The organization is booking the orders, engaging delivery and issuing the invoices to our customers.

Reporting to the LAC Solutions Operations Manager, the LAC Project Analyst will be responsible of administrating both Greenlake and A&PS complex projects and ensuring to perform a best in class service to both team members as well as partners and simultaneously ensure to achieve and exceed every metric in place.

You will be working with existing value stream maps, to identify process gaps and improve the overall operational environment, drive process adherence and process changes, where required.

You will need to be able to operate both strategically (defining the improvement strategy and plan and working with executives) and tactically (leading or contributing to continuous improvement initiatives and

**Key responsibilities**:

- Increased Compliance, Improved Business Predictability and Early Warning of margin erosion / fluctuation.
- Increasing Winning point of deal for Sales, Pricing simulation of various deal scenarios for Pursuit / OC to improve margin, Sales Productivity & Compliant Order Acceptance.
- Provide Consultancy in the presales phase on deal structure for various processes to ensure legal, financial and compliance aspects are covered and to ensure accelerated order booking and revenue recognition.
- Analyze project financials in-depth and come up with recommendations for preventive actions to avoid de-bookings and margin erosion.
- Execute Project Controlling activities to ensure project health across all business relevant topics (e.g. presales costs, risk, data quality and accuracy, financials (margin, costs, orders, revenues, project closure, etc.)
- First point of contact for sales pursuit and delivery for all operations aspects.

**_ Education and Experience Required: _**
- Bachelor's or equivalent career and degree.
- Typically, 4-6 years’ experience.
- Ideally with knowledge and experience within the IT industry.

**Knowledge and skills**
- Strong policy, procedure, compliance and order acceptance knowledge for order booking and invoicing.
- Important to have finance and accounting experience and expertise.
- Advanced business knowledge & business acumen.
- Ability to analyze contracts/formal agreements to understand and correct set up project.
- Ability to work in a fast paced and ever-changing environment.
- Ability to work collaboratively and proactively with team members and business partners, including Business Operations, Sales, Pursuit, Delivery, Q2C and Corporate Functions.
- Excellent communication skills.
- Highly Skilled in Microsoft Office Tools (Word, Excel, Outlook)
- Advanced expertise in SAP and Salesforce.
- Fluent in English and Spanish language (verbal and written), Portuguese is a plus.
- Detail oriented and organized.
- Self-motivated.
- Flexible.
- Customer oriented.
- Highly professional.
- Lean methodology experience or PM knowledge is a plus.

If you are
- Good at partnering, innovating, and making things happen. You are aligned to our core values.
- Holding a Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
- A professional with strong analytical and problem solving skills
- Excellent in verbal and written communication and presentation

Join us and make your mark

We offer:
A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Sales Operations
**Job Level**:
Specialist

**Hewlett Packard Enterprise is

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