System Admin-cloud

hace 2 días

Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**

Perform Azure IaaS/PaaS services and monitoring using ScienceLogic and Azure Monitor as applicable
- Monitor 24x7 and generate an auto ticket in the ticketing tool - Service Now
- Validate and update KPI as per the agreed operational KPI list
- Perform operation management as per contract support hours
- Perform Incident, Problem and Change Management
- Coordinate with cloud provider for any Azure VM or Service level issues at the cloud provider level
- Perform Azure VM OS administration and troubleshooting
- Perform health checking as per agreed datacenter services patching standard.
- Perform Azure VM Compliance Management as per client security document.
- Azure service capacity monitoring using Cloud-Native Tools.
- Recommended cost optimization opportunities as it arises

**Required Technical and Professional Expertise**
- 1-2 years of experience Supporting Linux environments
- Expertise in the managing Cloud platforms such as MS Azure.
- Familiarity with automation tools in the cloud
- Expertise in the public cloud operations and managing services
- Familiarity with databases such as SQL, PostgresSQL, MySQL Cloud Object Store.
- Experience in managing firewalls and network-related components.
- Cloud account management
- Cloud cost management

**Preferred Technical and Professional Experience**
- Working knowledge of Cloud platforms MS Azure cloud
- Skills in API usage, command-line interface

**Required Education**

Bachelor's Degree

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

**Other things to know**

**Primary Job Category**

Technical Specialist

**Role (Job Role)**

Infrastructure Specialist

**Employment Type**

Full-Time

**Contract Type**

Regular

**Position Type**

Early Professional

**Travel Required**

No Travel

**Company**

(Y014) Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada

**Is this role a commissionable / sales incentive based position**

No

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