Nxc IT Service Manager

About the RoleThe IT Service Manager will lead the IT function at our Costa Rica Nexus office, guiding the planning and oversight of local IT service operations. The role involves managing senior business relationships, providing proactive solutions, and delivering high-quality support for our rapidly changing business needs.Key ResponsibilitiesManage senior...

About the Role:">We are seeking a highly skilled and experienced IT Service Delivery Manager to oversee our helpdesk team, ensuring exceptional service levels are consistently met. In this pivotal role, you will develop strategic initiatives to enhance productivity, streamline processes, and drive business growth.Key Responsibilities:Lead the helpdesk team...

At Damovo Global Services, we are seeking a seasoned IT Service Delivery Manager to join our global ICT organization. As a Technical Incident Coordinator, you will play a crucial role in ensuring top-notch quality across all activities and meeting associated Service Level Agreements effectively.Key Responsibilities- Assign incidents/service requests within...

Role OverviewWe are seeking an experienced Senior IT Service Delivery Manager to lead our Helpdesk team and ensure the delivery of exceptional customer service. As a key member of our organization, you will be responsible for overseeing the activities of all Helpdesk members, creating and implementing support strategies, and assessing team performance.The...

The Helpdesk Manager will be responsible for ensuring the Helpdesk Team delivers exceptional customer service in managing incident restoration and service level agreements, ensuring client inquiries are promptly attended to. They will oversee Helpdesk Team Leaders and related staff to ensure Helpdesk support and service levels are being met.Key...

Amazon Support Services Costa Rica Srl is seeking a Senior IT Service Delivery Manager to lead its IT Support team in corporate, R&D, and development center expansions and operations. As a key member of the organization, this leader will be responsible for driving standardization and communication in the region and tie into IT Services initiatives.The ideal...

We are seeking an experienced **Service Delivery Manager** to join our team. As a Service Delivery Manager, you will play a crucial role in ensuring the seamless delivery of our IT services to clients and maintaining exceptional client satisfaction. You will collaborate closely with internal IT teams, manage escalations, oversee data center operations, and...

About the RoleWe are seeking an experienced IT Infrastructure Manager to join our team at Bill Gosling Outsourcing. In this role, you will be responsible for overseeing the Helpdesk Team Leader and related staff to ensure that helpdesk support and service levels are being met.ResponsibilitiesAssist the operational, support, and management team to ensure all...

We are seeking a highly skilled IT Infrastructure Manager to join our team at Bill Gosling Outsourcing. This is a full-time, permanent position that offers a competitive salary and excellent benefits package.The estimated salary for this role is $85,000 - $110,000 per annum, depending on experience.Job Description:The IT Infrastructure Manager will be...

**Descripción General** Brindar a los clientes estratégicos un trato personalizado y de calidad, mediante la realización de diversas actividades que fortalecen nuestra atención y el servicio que Ufinet brinda. De esta forma se ayudará a que el cliente crezca a nível comercial y estratégico. El Service Manager también es encargado de fomentar los...

BECOME AN ESSENTIAL PART OF OUR IT INFRASTRUCTURE TEAM!About the RoleWe are seeking an experienced IT Helpdesk Manager to join our team at Bill Gosling Outsourcing.Job DescriptionOversee and manage a team of Helpdesk professionals, ensuring excellent support and service levels for our clients.Collaborate with the operational, support, and management teams to...

About the Role:We are seeking a skilled IT Service Delivery Planning Specialist to join our team at Emerson. As a key member of our Service Delivery management team, you will play a crucial role in supporting the processes to identify, communicate, follow-up, and measure key financial performance indicators.Key Responsibilities:Support the Service Delivery...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

Job DescriptionAt Emerson, we are seeking a highly skilled IT Provisioning Coordinator to join our team. In this role, your primary responsibility will be to coordinate WLAN service-related projects and handle project portfolios effectively. You will work closely with designers and engineers to ensure timely delivery of projects, provide reporting and...

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! - Responsible for overseeing Helpdesk Team Leader’s and related staff for the purposes of ensuring that helpdesk support and service levels...

Job Title: Senior IT Operations ManagerSalary: $120,000 - $180,000 per annumJob OverviewWe are seeking a highly skilled Senior IT Operations Manager to lead our team of service operations agents and ensure the smooth running of our production systems, platforms, and networks.ResponsibilitiesPlans and supervises individual teams of service operations agents...

Job Title: IT Risk ManagerAbout the Role:Experian is seeking a skilled IT Risk Manager to join our team. As an IT Risk Manager, you will be responsible for evaluating and mitigating technology-related risks, ensuring compliance with policies and regulations, and providing expert advice to management.Key Responsibilities:Evaluates technology risks and...

**About Avionyx S.A.**We are a leading software engineering services company based in Costa Rica, fully owned by Joby Aviation in California. As an AS-9100D certified company and in business since 1989, we provide expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft, and fixed wing aircraft,...

Consumer Experience TransformationWe are seeking an IT Service Delivery Lead to drive the transformation of our consumer experience in Heredia.This role is responsible for deploying, integrating, and supporting IT solutions that enhance our B2C domain.The ideal candidate will have 5+ years of experience in software/technology service management, service...

**About World Network Systems**We are a dynamic company seeking an experienced IT project manager to oversee our projects and ensure their successful execution. With a focus on delivering high-quality results, our ideal candidate will possess exceptional leadership skills, technical knowledge, and the ability to work effectively with clients and team...