Senior Manager, Latam Speaker Program
hace 7 meses
ROLE SUMMARY
The Meetings, External Engagements, & Travel (MEET) Speaker Program and Policy Operations Senior Manager for LATAM is responsible for supporting the Global PI&C and Speaker Programs Director in designing a consistent, efficient, and effective Regional Speaker Program framework aligned to the Global Speaker Program Policy. This Sr Manager will have responsibility for leading the Speaker Program Needs Assessment (SPNA) process for all markets in LATAM and ensuring operational requirements for implementation of local Speaker Program requirements are completed in a timely manner. This role will be responsible for identifying continuous improvement opportunities, driving process and system enhancements through innovation, and leveraging technology. The Sr Manager will design a scalable Regional model to support expansion to additional policies and programs, as needed.
This role will work closely with MEET Regional Operations Leads, Process Integration and Controls teams, other MEET Centers of Excellence, Corporate Compliance, Legal, Audit, Finance, and Business Leadership.
This role will report directly to the Global Process Integration and Controls Director.
- Maintain the local speaker program policy requirements for all markets within LATAM with input from relevant stakeholders ensuring compliance with global standards and minimum requirements
- Support annual updates of local requirements on the Country Annex Portal in collaboration with Compliance and other relevant stakeholders
- Act as the primary point of contact for local policy questions and interpretation for in-scope markets within LATAM, with support from Compliance, as needed
- Consult with Global Policy Owner and Global Risk Owner on relevant policy related matters, as needed
- Lead the remediation of audit findings relating to speaker program requirements within LATAM
- Work with stakeholders to coordinate change management and communications for all markets within LATAM, including as it relates to policy updates, process changes, systems enhancements
- Lead the annual Speaker Program Needs Assessment (SPNA) process for all markets within LATAM including identifying and engaging relevant stakeholders, initiating the process, tracking and appropriate storage of final SPNAs and approvals, and identifying a process to review progress against SPNAs
- Ensure development/customization of local speaker program training materials and assign, deliver/support delivery, track training to required colleagues within LATAM with appropriate documentation
- Accountable for operationalizing policy requirements within markets, including ensuring maintenance of minimum speaker criteria; review/approval by Medical of approved speakers; and speaker briefing process and documentation
- Ensure local monitoring program is in place, as needed, and support conduct of periodic level 1 oversight to ensure compliance with policy
- Support audit readiness
- Implement Regional governance framework
- Update leadership on speaker program trends/issues and insights to support effective decision making
- Identify and support continuous improvement opportunities and innovative ideas to enhance processes and systems within LATAM and Globally including opportunities to standardize, incorporate automation and enable business flexibility
- Design scalable Regional model and incorporate, as needed, additional policies, including but not limited to Ad Boards, External Funding, etc.
- Support ad hoc MEET-related initiatives and projects, as needed
BASIC QUALIFICATIONS
- Experience drafting and/or advising on internal policies and processes with ability to translate compliance requirements to practical suggestions and real-world solutions
- Knowledge of internal and external audits and compliance initiatives
- Strong data analytics and ability to action data to mitigate compliance risk
- Understanding and awareness of the technology landscape that supports MEET
- Strong written and verbal communication skills enabling effective communication with all levels of management
- Ability to work under pressure and to handle several projects at once
- High level of self-motivation, energy and flexibility
- Proven ability to drive continuous improvement
- Proven ability to maintain complete and accurate standard operating procedures and SOX related internal control documentation
- Strong interpersonal and organizational skills
- Management of multiple client stakeholders
- Proficiency in PC skills (MS Excel, Word, PowerPoint)
- Good organizational skills to coordinate and manage multiple global priorities
- MAPP Navigator/SAP/Ariba/LeapFrog experience preferred
PREFERRED QUALIFICATIONS
- Typical Years of Experience: 10+ years (9+ years with MBA/MS/CPA/Law Degree) of experience in Audit, Compliance, Law and/or Finance driving global controls and compliance operations
- Minimum of bachelor’s degree in Business, Finance, Law or a related discipline
- Fluency in English is a must, a
-
Latam Speaker Program
hace 7 meses
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARY The Meetings, External Engagements, & Travel (MEET) Speaker Program and Policy Operations Senior Analyst for LATAM is responsible for supporting the Regional Process Integration & Controls Sr Manager in designing a consistent, efficient, and effective Regional Speaker Program framework aligned to the Global Speaker Program Policy. This senior...
-
Program Manager, Regional Speaker Operations
hace 1 semana
San José, San José, Costa Rica Pfizer A tiempo completoJob SummaryThe Senior Program Manager, Latin America Region, will oversee the design and implementation of a consistent, efficient, and effective regional speaker program framework aligned with global policies.This role is responsible for leading the Speaker Program Needs Assessment process for all markets in LATAM, ensuring operational requirements are met,...
-
San José, San José, Costa Rica Pfizer A tiempo completoJob SummaryWe are seeking a highly skilled Global Policy Operations Senior Manager to lead the design and implementation of a consistent, efficient, and effective Regional Speaker Program framework in the LATAM region.This role will be responsible for supporting the Global PI&C and Speaker Programs Director in aligning regional speaker program requirements...
-
Regional Policy Analyst for Pharmaceutical Speaker Programs
hace 4 semanas
San José, San José, Costa Rica Pfizer A tiempo completoThe Senior Analyst for the Meetings, External Engagements, & Travel (MEET) Speaker Program and Policy Operations in LATAM will play a pivotal role in shaping the Regional Speaker Program framework. This individual will be responsible for conducting needs assessments for all markets in LATAM, ensuring timely completion of operational requirements for local...
-
Regional Policy Operations Analyst
hace 1 semana
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RoleThis is a challenging and rewarding opportunity to support the design of a consistent, efficient, and effective Regional Speaker Program framework aligned to the Global Speaker Program Policy. As a Regional Policy Operations Analyst for LATAM, you will be responsible for assisting the Speaker Program Needs Assessment (SPNA) process for all...
-
Senior Program Manager, Differentiated Support
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoJob Title: Senior Program Manager, Differentiated SupportAbout the Role:We are seeking a highly experienced Senior Program Manager to join our team at Amazon Support Services Costa Rica Srl - B20. As a Senior Program Manager, you will be responsible for leading and managing large-scale Continuous Improvement programs that impact our Associates and Selling...
-
San José, San José, Costa Rica The Coca-Cola Company A tiempo completoAt The Coca-Cola Company, we are seeking an experienced Senior Business Partnership Development Manager to support our LATAM team in establishing strong relationships with senior partners. This critical role will play a key part in driving value generation, delivery excellence, and operational efficiency throughout the organization.The ideal candidate will...
-
Latam Process Integration and Controls Manager
hace 7 meses
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARY The Meetings, External Engagements, & Travel (MEET) Process Integration & Controls Manager is responsible for the implementation of MEET processes and for overseeing adherence to processes and policies within LATAM. This role will be responsible for ensuring that all transactions within LATAM are managed to the highest compliance standards and...
-
Senior Engineering Program Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoCompany OverviewHewlett Packard is a global technology leader with a rich history of innovation. We are committed to delivering exceptional products and services that meet the evolving needs of our customers.Salary Range:$140,000 - $180,000 per yearJob DescriptionWe are seeking an experienced Senior Engineering Program Manager to lead our engineering...
-
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we are seeking a highly skilled Senior Program Manager to lead our cross-functional teams in Payment Risk Operations. This role is ideal for individuals with 8+ years of stakeholder management experience, project management expertise, and a passion for driving key initiatives.The Senior Program Manager will be...
-
Program Manager/technical SEO
hace 7 meses
San José, Costa Rica Intelliswift Software, Inc. A tiempo completo**Job Title**: Program Manager/Technical SEO - ** Location**: San Jose, CA (Hybrid) **Duration**: 3 months **Contract Type**: W2 only **Pay Rate Range**: $80.00 - $85.00/Hour **Job Scope** We are looking for a Technical SEO to join the Technical SEO team on a fixed-term contract. The role will be focused on understanding the structure and technical...
-
Senior Talent Acquisition Manager
hace 4 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob Description:The Senior Talent Acquisition Manager is accountable for management of the Non-Employee Staffing Office relationship across our LATAM countries as well as leading our recruitment efforts for Staff Augmentation hiring across LATAM and our Global Issues Management team.A strong problem solver with a keen appreciation and skill in stakeholder...
-
Senior Technical Program Manager
hace 2 días
San José, Costa Rica Akamai A tiempo completo**Are you driven to impact key business objectives?** **Would the opportunity to lead SDLC process improvement excite you?** **Join Program Management in our Edge Experience Team** **Partner with the best** As a Senior Technical Program Manager, you'll work with our Edge Technology Group by closely aligning goals with Engineering leadership and their...
-
Senior Program Manager, Community Risk
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAre you looking for a challenging role that requires data analysis and program management skills? We are seeking a Senior Program Manager to lead our Community Trust team in detecting and eliminating fake reviews.About the role:Develop and implement process improvements to detect and eliminate fake reviewsPartner with cross-functional teams to develop...
-
French Speaker Senior Business Consultant
hace 4 semanas
San José, San José, Costa Rica Western Union A tiempo completoAt Western Union, we're seeking a French Speaker Senior Business Consultant to join our team in Costa Rica. This is an exciting opportunity to provide guidance to our stores and agent network, ensuring the success of our business.We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. In addition to your base salary,...
-
Senior Program Manager, Differentiated Support
hace 7 meses
San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Are you passionate about improving the quality of customer experiences? Do you strive to create customer-centric solutions that...
-
Program Manager
hace 7 meses
San José, Costa Rica LRN Corporation A tiempo completo**About LRN** Do you want to use your Program Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world’s...
-
Senior Project Manager
hace 7 meses
San Antonio, Costa Rica Havas Group A tiempo completoHybrid Agency: General POP Job Description Summary: The Global Operations Manager provides day-to-day administrative and program support to VP of Operations Integration and VP Operations for LATAM & APAC, including developing presentations, coordinating, scheduling meetings, data entry and analysis, strategic thinking, program management, KPIs and metrics...
-
Senior Program Manager
hace 2 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo5+ years of experience in program or project management Experience using data and metrics to drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Job summary The Amazon Tax department is a fast-paced, team-focused, dynamic environment. Amazon Tax PMO is seeking a Sr. Program Manager with...
-
Project Manager- Sector Ti
hace 5 días
San José, Costa Rica Servicio Latam COMX A tiempo completoServicio LATAM, Importante Compañía de Tecnología con presencia en mas de 11 paises prestando servicios de soporte IT, Help Desk, mantenimiento preventivos Instalaciones, Network. Requiere Project Manager IT con 2 / 3años de experiência como responsable de proyecto (gestión de equipos tanto local como en remoto, resolución de conflictos,...